Technology Solution Manager
Mexico City - Mexico
Job Summary
At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.
We are currently searching for a Technology Solution Manager:
The Challenge (Responsibilities)
- Maintain end-to-end accountability for customer satisfaction and overall delivery excellence.
- Understand clients business requirements and engage with key portfolios across regions.
- Provide insights and feedback to delivery teams and CT Demand products and process workflows.
- Work closely with Solution Architects domain experts and Client Technology team members to enable delivery of Technical Solutions and Cost Estimations.
- Act as a liaison with Service Line (SL) Demand Managers to ensure demand pipelines are developed and prioritized to support business vision and growth strategies.
- Assist in process and product advisory during strategic portfolio conversations.
- Coordinate with Resource Planners to ensure appropriate resources are available to fulfill proposed solution plans.
- Follow standard methodologies processes and tools to respond to customer inquiries within defined Service Level Agreements (SLAs).
Your Profile (Requirements)
- Minimum of 7 years overall IT industry experience.
- Bachelors degree in a related discipline or equivalent work experience.
- Ability to work and team effectively with clients and management/PPEDD level stakeholders across geographies demonstrating great customer focus.
- Project management and business analysis skills including facilitation process documentation scope management cost management and requirements gathering.
- Understanding of the latest cloud computing and data technologies.
- Logical and organized approach to problem resolution with the ability to clearly articulate both problems and proposed solutions.
- Willingness to learn and quick to adapt to changing requirements while identifying and recommending process improvements.
- Excellent management interpersonal written and verbal communication and organizational skills.
- High-Performance Mindset: Resilience emotional intelligence and a focus on agile delivery.
- Technologist DNA: A deep understanding of the difference between coding and engineering.
Desired
- Business Analyst Product Analyst or Quality Analyst experience is a plus.
- Familiar with the latest technologies in the Microsoft Azure landscape.
- Work experience in a professional services industry is preferred.
- Familiarity with cloud-native foundations or AI coding assistants.
Languages
- Advanced Oral English: For seamless collaboration with global teams.
- Advanced Spanish.
Special Notes
- This role requires cross-geography collaboration and engagement with high-level enterprise portfolios.
Work Arrangement
We value flexibility to support your lifestyle. This position is available as:
- Remote
If you meet these qualifications and are pursuing new challenges start your application on our website to join an award-winning employer. Explore all our job openings Sequoia Careers Page: Requirements:
Microsoft Azure Cloud Computing Data Technologies Business Analysis Project Management