Technology Risk and Controls Engineer
Mexico City - Mexico
Job Summary
At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.
We are currently searching for a Incident/Change Governance & Control (ICGC) Engineer:
The Challenge (Responsibilities)
- Support governance and oversight of the Incident Management lifecycle coordinating incident reviews post-mortem governance activities remediation tracking and operational reporting.
- Analyze incident trends recurring issues and operational risks to identify improvement opportunities and strengthen operational resilience alongside cross-functional Engineering and SRE teams.
- Support governance and oversight of SDLC & Change Management processes coordinating Change Advisory Board (CAB) governance activities change reviews and risk assessments.
- Produce executive reporting dashboards scorecards and operational metrics to identify trends and emerging risks.
- Support audit requests control reviews and regulatory engagements by preparing supporting documentation and evidence.
- Act as a product owner and subject matter expert for governance-related technology platforms gathering requirements and coordinating user feedback.
- Drive workflow automation and improvements to governance effectiveness and operational efficiency.
- Support ownership and maintenance of Incident Management Post-Mortem Change Management and Operational Resilience procedures playbooks and training materials.
Your Profile (Requirements)
- Bachelors degree in computer science Engineering Information Systems Technology Management; Or equivalent practical experience.
- Experience in Incident Management Change Management Production Engineering / Site Reliability Engineering (SRE) Engineering Governance or Technology Risk.
- Strong analytical and problem-solving skills including the usage of AI tools.
- Experience with data analytics visualization and reporting tools such as Microsoft Excel (advanced) Python Power BI Tableau or similar technologies.
- Excellent communication and Interpersonal skills with experience working across technical and non-technical stakeholder groups.
- Ability to manage multiple priorities in a fast-paced environment.
- High-Performance Mindset: Resilience emotional intelligence and a focus on agile delivery.
- Technologist DNA: A deep understanding of the difference between coding and engineering.
Desired
- Experience supporting audits regulatory reviews or control assessments.
- Familiarity with operational resilience governance risk and control frameworks.
- Experience with workflow management governance reporting or analytics platforms.
- Knowledge of Agile delivery methodologies product ownership or SDLC governance practices.
- ITIL Agile Product Ownership Risk Management or related certifications are a plus.
- Familiarity with cloud-native foundations or AI coding assistants.
Languages
- Advanced Oral English: For seamless collaboration with global teams.
- Advanced Spanish.
Special Notes
- Our Client is actively seeking self-motivated professionals passionate about operational excellence.
Work Arrangement
We value flexibility to support your lifestyle. This position is available as:
- Remote (Depending on specific project needs).
If you meet these qualifications and are pursuing new challenges start your application on our website to join an award-winning employer. Explore all our job openings Sequoia Careers Page: Requirements:
Incident Management Change Management Operational Resilience SRE Governance