Technical Writer

Brief Job Description:

Technical Writer:

• Responsible for researching writing and editing customer-facing documentation such as user manuals online help systems and quick installation guides. Responsible for technical documentation support for the Edge Thermal Product Line in the Thermal Management Business Unit. Provides support for Sr. Writers across multiple Business Units to close any coverage to work with and facilitate positive relationships with global Business Units all Product Lines other departments and OEM customers with specific needs. With minimal supervision and sometimes limited product specifications can fully support and manage both local and remote documentation projects from start to finish.

Responsibilities and Measurement Criteria with Time investment Needed on Each:

(This will describe the overall core responsibilities of the role decision making responsibilities etc.)

Performs the following functions with guided supervision:

• Understands writes and edits various product documentation for advanced technology products in clear and concise English.
• Gathers technical information proactively. Researches available engineering information. Interviews engineers and other technical personnel to ensure the clarity completeness accuracy and quality of the documents created.
• Assembles documentation in correct Vertiv or OEM format keeping structure content and organization consistent with established standards and styles.
• Develops product documentation for hardware and software applications per established standards styles and guidelines as assigned.
• Manages multiple complex project schedules across multiple Product Lines and Business Units simultaneously.
• Other duties as assigned.

Qualifications:

Required/ Minimum Qualifications:

• Minimum of 3 years of related experience with a bachelors degree in technical writing professional writing digital writing/communications journalism or English is preferred. Equivalent experience may be considered in place of a bachelors degree.
• Fluent in and able to communicate understand and explain complex concepts in English.
• Experience with style sheets style guides and editing processes.
• Proficiency in the following programs: Microsoft Office Suite Adobe Acrobat DC Pro Adobe InDesign and Madcap Flare (or equivalent experience with a single-source desktop publishing tool).
• Strong interpersonal communication and editing skills with close attention to detail.
• Self-motivated with the desire to be a team player and support team goals and mission.
• Ability to multitask in a fast-paced international team environment with multiple deadlines multiple time zones limited resources and constant change.

Additional / Preferred Qualifications:

• Experience with writing for localization and working with international teams.
• Familiarity with AI technology within the technical writing field.
• Experience with Smartsheet CSS XML and XHTML.

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• Standard physical demands of office work.

Time Travel Needed:

• 0-10%

THE VERTIV OPPORTUNITY

The successful candidate will embrace Vertivs Core Principles & Behaviors to help execute our Strategic Priorities.

Our Core Principles: Safety Integrity Respect Teamwork Inclusion

Our Strategic Priorities

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

Vertiv Behaviors

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware software analytics and ongoing services to enable its customers vital applications to run continuously perform optimally and grow with their business needs. Vertiv solves the most important challenges facing todays data centers communication networks and commercial and industrial facilities with a portfolio of power cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville Ohio USA Vertiv employs around 34000 people and does business in more than 130 countries. Visit to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using

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