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Talent Acquisition & Employee Services Supervisor

Mattel


Job Location:

Escobedo - Mexico

Monthly Salary: Not provided by the employer
Posted: 29 September 2026 (7 hours ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

Position Purpose

Ensure the attraction selection and retention of talent by implementing effective recruitment strategies and employee service processes delivered through the Employee Service Center promoting a fair and motivating work environment aligned with Montois business objectives and in compliance with the Federal Labor Law Internal Work Regulations and the Collective Bargaining Agreement.

Key Responsibilities

  • Ensure external talent acquisition across all business areas while promoting internal talent development.
  • Source identify and select candidates who meet job requirements for Intern DL IDL and Staff positions.
  • Maintain a strong pipeline of qualified candidates for high-volume hiring.
  • Develop recruitment strategies for both operational and administrative positions.
  • Manage the internship program.
  • Develop and manage partnerships with universities and technical schools.
  • Provide employee support through phone email chat and employee service portals.
  • Maintain employee records in internal systems.
  • Ensure proper personnel documentation management.
  • Lead the Employee Service Center as the primary point of contact for questions related to policies benefits payroll vacation leaves of absence and People & Culture processes.
  • Support the Safety & Quality Management System (SIGO).
  • Ensure compliance with ISO 45001 and EHS legal and corporate requirements.
  • Support initiatives to reduce workplace incidents.

Authorities

  • Hire Interns DL IDL and Staff employees.
  • Conduct job evaluations and review job descriptions.

Key Performance Indicators

  • Timely fulfillment of staffing requirements (NTR).
  • Employee satisfaction with Employee Service Center services.
  • Turnover rate for employees with less than seven days of service.

Education & Experience

Education

  • Bachelors Degree.

Technical Knowledge

  • Talent acquisition platforms.
  • Internship management platforms.

Competencies

  • Initiative
  • Negotiation
  • Creativity
  • Leadership
  • Teamwork
  • Communication
  • Results Orientation

Experience

  • Minimum 5 years in high-volume operational recruitment.

Languages

  • Conversational Business English.

Qualifications :

Position Purpose

Ensure the attraction selection and retention of talent by implementing effective recruitment strategies and employee service processes delivered through the Employee Service Center promoting a fair and motivating work environment aligned with Montois business objectives and in compliance with the Federal Labor Law Internal Work Regulations and the Collective Bargaining Agreement.

Key Responsibilities

  • Ensure external talent acquisition across all business areas while promoting internal talent development.
  • Source identify and select candidates who meet job requirements for Intern DL IDL and Staff positions.
  • Maintain a strong pipeline of qualified candidates for high-volume hiring.
  • Develop recruitment strategies for both operational and administrative positions.
  • Manage the internship program.
  • Develop and manage partnerships with universities and technical schools.
  • Provide employee support through phone email chat and employee service portals.
  • Maintain employee records in internal systems.
  • Ensure proper personnel documentation management.
  • Lead the Employee Service Center as the primary point of contact for questions related to policies benefits payroll vacation leaves of absence and People & Culture processes.
  • Support the Safety & Quality Management System (SIGO).
  • Ensure compliance with ISO 45001 and EHS legal and corporate requirements.
  • Support initiatives to reduce workplace incidents.

Authorities

  • Hire Interns DL IDL and Staff employees.
  • Conduct job evaluations and review job descriptions.

Key Performance Indicators

  • Timely fulfillment of staffing requirements (NTR).
  • Employee satisfaction with Employee Service Center services.
  • Turnover rate for employees with less than seven days of service.

Education & Experience

Education

  • Bachelors Degree.

Technical Knowledge

  • Talent acquisition platforms.
  • Internship management platforms.

Competencies

  • Initiative
  • Negotiation
  • Creativity
  • Leadership
  • Teamwork
  • Communication
  • Results Orientation

Experience

  • Minimum 5 years in high-volume operational recruitment.

Languages

  • Conversational Business English.

Remote Work :

No


Employment Type :

Full-time


About Company

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels ... View more

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