Support Network Engineer (LINUX Python Scripting)

Who are we

Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

In one sentence

Responsible for providing best-in-class technical support to a global customer base. Maintains ownership for the resolution of complex technical problems including debugging simulations locating bugs tool and script development for problem diagnosis troubleshooting and reproduction. Good in scripting and automation.

What will your job look like

• You will support customer functional and non-functional testing activities providing technical expertise on Amdocs products and telco standards (LTE 3G SS7 Diameter) customizing emulators flows/scripts
• You will work closely with off-shore and on-shore Amdocs teams while troubleshooting and investigating issues
• You will deploy and integrate Amdocs solutions into the customer telecom network working directly with customers and 3rd party vendors
• You will support production systems for critical customers 24/7 in weekly shifts (on-call duty)
• You will do automation of test scripts and assist in validating of scenarios
• You will investigate issues by reviewing/debugging solutions provide workarounds and review changes for operability to maintain existing software solutions.
• You will be part of a talented team working on challenging projects
• You will have the opportunity to learn the Telco industrys most recent trends
• You will be challenged to develop non-standard solutions for continuously evolving environments and standards
• You will have the opportunity for personal growth

All you need is...

• Bachelors degree in Science/IT/Computing or equivalent and
• Awareness of programming concepts and ability to write software code in at least one programming language.

Must Have

• Bachelors degree in Computer Science or related field
• 8 years experience as a Network engineer.
• 6 years experience with Python or Bash scripting.
• 6 years experience Linux System troubleshooting.
• Deep understanding of Network concepts
• Understanding of network protocols
• Analytical thinking

Nice to have / Preferred experience

• SS7 Diameter and HTTP server.
• Network Troubleshooting.
• Experience on Intelligent Routing Controller Load balancer
• Customer-facing experience
• Generative AI
• SLEE technology knowledge
• Application Server maintenance and troubleshooting experience

Why you will love this job:

• Go beyond daytoday network support by taking an active role sharing your expertise.
• Collaborate across functions and geographies building strong trusted relationships with customers.
• Be part of a culture that values respectful collaboration professionalism confidence and curiosity.
• Take pride in delivering excellence both in solving complex technical challenges and in how we support one another every day.
  We provide stellar benefits from health to dental to vacations without limits and parental leave!

#LI-SR1
#LI-Hybrid