Strategic Account Manager Influencer Marketing
Mexico City - Mexico
Job Summary
Influur is redefining how advertising works through creators data and AI. Our mission is to make influencer marketing as measurable predictable and scalable as paid ads.
Backed by top-tier investors and trusted by global brands were scaling quickly across music beauty consumer products and entertainment. Were building the future of influencer marketing and were looking for people who want to build it with us.
Were looking for a Strategic Account Manager to own and grow some of our most strategic client relationships.
This is a hybrid farmer hunter role. Your primary responsibility is to ensure our existing clients are successful their campaigns are delivered seamlessly and their business continues growing with Influur. At the same time youll proactively identify expansion opportunities within your portfolio and help generate new business with strategic prospects.
This is not a campaign coordination role but campaign success is one of your core responsibilities. Youll partner closely with our Campaigns team to ensure every campaign launches on time clients stay informed risks are identified early and execution meets the high standards our partners expect.
Were looking for someone who thinks commercially builds trust quickly understands influencer marketing and naturally looks for opportunities to grow relationships and revenue.
- Become the primary point of contact for your portfolio of clients after contracts are signed.
- Build trusted long-term relationships with brand managers and key stakeholders.
- Lead day-to-day communication status updates planning conversations and business reviews.
- Represent Influur professionally while becoming a strategic advisor for your clients.
- Partner closely with the Campaigns team to ensure campaigns launch on time and are delivered successfully.
- Maintain full visibility into campaign progress timelines deliverables and client expectations.
- Proactively communicate campaign updates and remove blockers before they impact delivery.
- Handle campaign objections scope questions talent swaps and delivery issues while escalating only strategic or pricing decisions.
- Ensure clients always have confidence in campaign execution without personally owning campaign operations.
- Proactively identify at-risk accounts before the client raises concerns.
- Monitor account health and identify potential delivery communication or relationship risks.
- Build recovery plans for at-risk clients and partner internally to resolve issues quickly.
- Own the client relationship during difficult conversations and maintain long-term trust.
- Continuously identify opportunities to expand existing partnerships.
- Recognize commercial triggers and translate them into business opportunities.
- Recommend additional campaigns creators services or markets based on client needs.
- Partner with leadership to convert expansion opportunities into revenue.
- Demonstrate measurable account growth through upsells and expanded partnerships.
- Prospect and build relationships with new brands agencies and strategic partners.
- Generate qualified opportunities through outbound outreach networking referrals and industry relationships.
- Understand client challenges and position Influur as a strategic partner.
- Build pipeline while balancing existing account responsibilities.
- Maintain CRM as the single source of truth for client status opportunities risks and next steps.
- Prepare weekly account updates and opportunity summaries for leadership.
- Surface risks workload constraints and operational issues early.
- Improve systems and workflows instead of relying on manual workarounds.
- Collaborate cross-functionally to continuously improve the client experience.
- Owns client relationships with confidence and professionalism.
- Thinks like both a farmer and a hunter.
- Can balance relationship building with commercial growth.
- Understands influencer marketing beyond campaign execution.
- Has strong judgment when selecting creators evaluating campaign performance and advising clients.
- Spots risks before they become problems.
- Keeps CRM and account documentation organized and always up to date.
- Escalates strategically rather than trying to solve everything alone.
- Uses AI and technology to work smarter and improve efficiency.
- Thrives in fast-paced environments with high ownership.
Were looking for someone who has successfully managed strategic client relationships grown existing accounts proactively identified new business opportunities maintained operational excellence through disciplined CRM management and confidently navigated complex client situations with strong judgment and ownership.
- 4 years of experience in Account Management Client Success Partnerships Business Development or Influencer Marketing.
- 3 years managing influencer or creator campaigns end-to-end.
- Experience owning client communication directly.
- Proven experience growing existing accounts through upsells renewals or expanded partnerships.
- Experience prospecting or generating new business opportunities.
- Strong understanding of influencer marketing creator partnerships campaign execution and client management.
- Experience working with CRM platforms to manage pipelines and account health.
- Fluent in English and Spanish.
- Startup experience is a plus.
The ideal candidate has a proven track record of:
- Growing existing accounts through proactive expansion opportunities.
- Building trusted long-term client relationships.
- Identifying account risks before clients raise concerns.
- Maintaining CRM as the single source of truth for account health and pipeline.
- Escalating operational issues strategically instead of absorbing them.
- Balancing account growth client satisfaction and flawless campaign execution.
- Competitive equity in a venture-backed company shaping the future of music influencer marketing.
- Join a fast-growing AI-first startup backed by leading investors.
- A seat at the table as we redefine how the most iconic record labels artists and brands go viral (think Bad Bunny) with our tech support and strategic guidance.
- High ownership fast decision-making and real impact.
- Competitive compensation plus commission opportunities tied to business growth.
- Hybrid culture with significant opportunities for career growth.
Required Experience:
IC
About Company
You're the Type Who Has a strong portfolio with motion at the center — and knows the difference between animation that looks cool and animation that converts. Understands timing, pacing, and visual hierarchy well enough to make decisions, not just execute them. Lives in After Effects, ... View more