Sr Qualtiy Engineer

Title: Sr Qualtiy Engineer

Capgemini

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable more inclusive world.

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• Nice-to-Have Skills

• Experience using Datadog for log review monitoring and troubleshooting.
• Familiarity with Kafka and asynchronous workflow validation.
• Exposure to MongoDB or other NoSQL databases for backend data validation.
• General understanding of CI/CD pipelines deployment processes and release validation activities.
• Experience working with SaaS platforms or customer-facing/employer-facing applications.

• Hiring Events is a live production product that receives a high volume of support requests from clients often related to malfunctioning or misconfigured features. The team plays a critical role in diagnosing triaging and resolving these issuesparticularly with in-progress hiring events that are not functioning as expected. This involves debugging issues across systems collaborating closely with the Client Support and GTM teams and maintaining high client satisfaction measured in part by user ratings.
• Key Responsibilities

• Analyze and troubleshoot production issues impacting live hiring events.
• Validate APIs and integrations using Postman.
• Reproduce document and track defects using Jira.
• Perform functional regression and end-to-end testing for hiring event workflows.
• Collaborate with Client Support GTM and engineering teams to resolve client issues.
• Monitor production systems and assist with incident triage and validation.
• Validate backend data using SQL and troubleshoot data inconsistencies.
• Support testing of architecture changes integrations and new platform releases.
• Investigate frontend and network issues using browser developer tools.
• Ensure timely issue resolution while meeting SLA expectations.
• Timezone Coverage: PST MST CST EST (Across all U.S. timezones)

Profile

• 3-5 yrs Strong experience with manual testing including validating end-to-end workflows and user functionality.
• Experience with regression testing to ensure platform stability after releases and enhancements.
• Hands-on experience using Postman for API testing and response validation.
• Experience testing REST APIs and validating backend integrations/services.
• Strong SQL skills for backend data validation troubleshooting and test verification.
• Experience documenting defects test results and workflow issues within Jira.
• Ability to collaborate effectively with cross-functional teams including Product Engineering and Support.
• Experience working within Agile/Scrum environments including sprint cycles testing ceremonies and release validation.
• Strong understanding of product functionality user workflows and business requirements.
• Ability to identify design and execute relevant test cases based on product requirements and business problems.
• Ability to interpret product needs and translate them into effective testing scenarios and validation plans.
• Experience with WCAG standards and accessibility tooling.

What youll love

Persona driven PVP proof points GloCal elements displaying PVP proof points

Empowered Careers with Purpose

Work on meaningful projects that use technology to solve real-world

challenges.

Be part of a company that values sustainability inclusion and digital equity.

About Capgemini

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Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340000 team members in more than 50 countries. With its strong over 55-year heritage Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering all fueled by its market leading capabilities in AI generative AI cloud and data combined with its deep industry expertise and partner ecosystem.

At Capgemini Mexico we aim to attract the best talent and are committed to creating a diverse and inclusive work environment so there is no discrimination based on race sex sexual orientation gender identity or expression or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.