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Sr. Analyst Client Support Services for Capital Market Solutions (Calypso)
Job Location:
Job Location:
Mexico City - Mexico
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
4 June 2026 (30+ days ago)
Posted:
Application Deadline:
1 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are seeking a Fixed Income Business Analyst to work in a customer facing role supporting the clients on Capital Market Solutions Application (Calypso). Your daily task is to address and resolve product issues related to use maintenance and upgrade of Calypso Application. You would also provide advice on the configuration and use of Calypso Application and participate in the product enhancement request process. You work with customers partners and internal groups including engineering quality assurance product management customer delivery team. This position affords a unique opportunity to enhance existing capital markets knowledge including a front-to-back cross-asset view of the capital markets.
Fixed Income Business Analyst
Were looking for a Fixed Income Business Analyst to join our team reporting to Director Client Support this role youll help shape how we deliver seamless post-trade and risk solutions through our Calypso platform while supporting clients across global capital markets.
Youll fit right in if youre analytical collaborative and client-focused enjoy working across teams and time zones and thrive on solving complex problems that have real impact on a global scale.
What Youll Do
- Support clients by resolving product issues and ensuring smooth use maintenance and upgrades of the Calypso platform.
- Analyze and replicate issues working closely with engineering and product teams to deliver effective solutions.
- Partner with clients and internal stakeholders to track communicate and resolve escalations.
- Engage regularly with clients to understand needs provide guidance and improve their overall experience.
- Contribute to process improvements tools and knowledge sharing while mentoring junior team members.
What Youll Bring
- Bachelors degree in Finance Business or related field (or equivalent experience).
- 3 years of experience in capital markets banking or financial technology.
- Strong understanding of fixed income products credit derivatives and market data concepts.
- Excellent analytical and problem-solving skills with ability to interpret complex financial workflows.
- Strong communication skills; fluent in English and Spanish with experience working in global collaborative environments.
Nice to Have
- Advanced certifications such as CFA or FRM.
- Experience with risk management concepts or financial modeling.
- Familiarity with SQL Java or object-oriented programming.
This position will be located in Mexico City and offers the opportunity for a hybrid work environment at least 3 days a week in-office subject to change providing flexibility and accessibility for qualified candidates.
Come as You Are
Nasdaq is an equal opportunity employer. We welcome people from all backgrounds and identities. If you need any accommodation during the hiring process just let us know.
Benefits & Rewards
We offer a competitive well-rounded rewards package that supports you and your family inside and outside of work.
Actual pay depends on your skills experience education and addition to base pay we offer short-term incentives (bonus or commission) and long-term incentives (equity) where applicable.
Learn more on our Nasdaq Benefits & Rewards Career Page.
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives experiences and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
Required Experience:
Senior IC
About Company
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