Spare Part Analyst

At JBT Marelwhat we do matters we know that the contribution of our employees leads to the success of our business.

Ourpurposeis to transform the future of food; this guides ourvisionof being the global leader in food and beverage technology by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Ourvaluesshow who we are at our best. As we Create with Collaboration Serve with Integrity Grow with Excellence and Advance with Innovation.

As our Spare Parts Analyst (SPA) you are responsible for managing quotations and orders for spare parts including requests returns delivery timelines and order status.

You will work closely with customer service and technical support teams serving as a key point of contact to ensure that spare parts needs are met throughout the customer journey.

In addition the SPA maintains constant communication with the internal supply chain regarding deadlines delays and potential risks to service levels.

On a given day you may

• Organize spare parts kits for planned maintenance activities collaborating with field service planning and procurement teams to ensure availability and demand forecasting accuracy
• Receive and process spare parts requests being quotations orders return requests delivery and price inquiries from customers or internal organization
• Follow all parts requests through to their completion
• Prepare and follow up on spare parts quotations
• Communicate with supply chain on availability delivery dates or other important matters related to spare parts delivery
• Escalate and resolve compromised service levels or customer expectations related to spare parts issues
• Provide information as required for spare parts forecasting and demand planning
• Plan and prepare spare parts packages for planned maintenance activities
• Be empathetic and work as an advocate for customers
• Ensure customers needs are met quickly and efficiently
• Communicate regularly with other individuals/departments within the organization
• Other duties assigned due to the need of the business

Must Have:

• Bachelors degree in business engineering or similar areas preferred
• Experience with spare parts logistics or supply chain processes
• ERP system experience (JDE TOTVS SAP etc)
• Strong communication and follow-up skills
• Ability to work under tight deadlines
• Basic to Intermediate English skills (written and verbal)
• Ability to handle repetitive tasks with accuracy and consistency
• Proactive and organized
• Teamwork oriented
• Attentive to details

Nice to Have:

• Experience in a service or industrial environment
• Demand planning or forecasting knowledge
• Experience in a global or multicultural organ

We are committed to our employeesand will provide you with development and opportunities to allow you to be the best version of yourself at work at home and in your community.

We foster a genuine inclusive team culture enjoyingcollaborative working across our global teams to deliver world-class projects.

We encourage development- ensuring new experiences and challenges at JBT Marelto feed your growth!

Benefits:JBT Marel offers benefits on day 1 of your employment. Including: Medical Dental life insurance short-term and long-term disability family leave vision coverage and a matched 401(k) plan

Commitment to Diversity:Diversity Equity Inclusion and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful focused and sustained effort to work towards our DEIB goals is not just a principled choice but also a business imperative.

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