Site Reliability Engineer I

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

We are looking for Site Reliability Engineer (SRE) to join our team with an initial focus on production operations (AppOps). This role is ideal for early-career professionals who are passionate about cloud technologies platform reliability automation and operational excellence.

As a member of the SRE team you will support NCR Atleos Financial Services products and platforms by helping maintain the availability performance scalability and security of production services. Working closely with development infrastructure security and support teams you will contribute to incident response monitoring automation deployment activities and continuous service improvement.

You will gain hands-on experience with modern DevOps and SRE practices including cloud operations observability CI/CD Infrastructure as Code and operational automation. The ideal candidate is eager to learn and embrace emerging technologies such as AIOps intelligent automation and agentic AI-driven operations applying them to improve productivity reduce operational toil and strengthen service reliability.

Key Areas of Responsibility (or where we need your support):

• Support production systems and cloud platforms to achieve reliability performance and availability objectives.
• Participate in incident management troubleshooting service restoration and root cause analysis activities.
• Develop and maintain automation scripts operational tools and self-service capabilities to reduce manual effort.
• Assist with CI/CD pipeline maintenance and deployment automation initiatives.
• Build and maintain monitoring dashboards alerts runbooks and operational documentation.
• Contribute to observability initiatives through metrics logs tracing and service health monitoring.
• Support implementation of Infrastructure as Code (IaC) and configuration management practices.
• Collaborate with senior engineers to identify opportunities for operational improvements and reliability enhancements.
• Participate in on-call support and operational readiness activities.
• Explore and contribute to AIOps predictive monitoring intelligent alert management automated remediation and agentic operational workflows that improve operational efficiency and engineer productivity.

BASIC REQUIREMENTS:

• Bachelors or masters degree in computer sciences or related engineering stream.
• 1 years of experience in software engineering or DevOps area.
• Bilingual: English and Spanish.

IDEAL TECHNICAL AND PROFESSIONAL SKILLS:

• Exposure to Azure AWS or GCP cloud platforms.
• Experience with Linux administration and scripting using Bash PowerShell Python or similar technologies.
• Familiarity with Docker Kubernetes Git CI/CD pipelines and Infrastructure as Code concepts.
• Exposure to observability tools such as Grafana Prometheus Splunk ELK Azure Monitor or similar.
• Understanding of networking fundamentals TLS/SSL firewalls and load balancers.
• Understanding of Incident Problem and Change Management processes.
• Interest in software engineering practices applied to operations and platform reliability.
• Strong analytical troubleshooting and communication skills.
• Ability to work collaboratively in cross-functional teams and communicate technical ideas clearly.
• Demonstrated interest in emerging technologies such as:
  • AIOps and intelligent operations
  • Agentic AI and workflow automation
  • Predictive monitoring and anomaly detection

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.