Shop Project Manager LATAM
Mexico City - Mexico
Job Summary
At Flix we offer a dynamic work environment with competitive pay strong growth opportunities and a tech-driven approach to making travel more accessible sustainable and affordable.
Drive the development and innovation of Flixs own ticket sales across Latin America working hand in hand with local shop organizations and retail partners
About the Role
- Manage end-to-end projects that improve in-store sales processes tools and the customer experience at the point of sale
- Act as the key liaison between regional shop partners and internal teams ensuring alignment on goals timelines and execution
- Identify and pilot new sales concepts and workflows then scale what works across markets
- Ensure consistent shop standards and brand guidelines across all LATAM locations
- Define track and report on key performance metrics (sales volumes conversion partner satisfaction fulfilment rates)
- Collaborate with commercial operations product and marketing teams to bring projects to life
- Continuously evaluate and improve shop processes and partner playbooks to drive operational excellence
About You
- 35 years of experience in project management retail operations sales channel management or a related field ideally in travel mobility or consumer-facing networks
- Strong project management skills with the ability to juggle multiple priorities in a fast-paced agile environment
- Excellent analytical skills and comfort working with sales data and reporting tools to drive decisions
- Outstanding communication and stakeholder management skills with experience working across international teams and external partners
- A hands-on entrepreneurial mindset as comfortable in the field with shop teams as in a strategy review
- Fluency in English; additional languages are a plus
- Willingness to travel across the region to work directly with shops and Franchise partners
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you dont meet 100% of the requirements we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling courses and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes training courses and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location please check out this link:Locations - Flix Career
Why Join Flix
At Flix youll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative make an impact and shape your own career path.
As we continue to expand across the globe you can make a real difference in how we work.
If youre ready to grow and lead your journey Flix is the place for you!
Required Experience:
IC
About Company
Join Flix for a tech-driven, international career with a focus on sustainability, teamwork, and personal growth.