Services Senior Team leader Resource Management
Job Location:
Mexico City - Mexico
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Description Summary
Tobe responsible forallresourcesandlogisticsto perform services and maintenance activities on customers site/property. These activities contributetomaintainingrepairandrefurbishsold or existing products. Includes all types of maintenance service (preventive and remedial)managingmaintenance facilities and field services engineering.Developan operational year plan for the own department activities. Suggests improvements in productsprocessesand procedures. Contributes toplan of largerunit.
Responsibilities authorities and accountabilities
As a Lead Resource Manager you will be responsible for the day-to-day management development direction scheduling and staffing of Field Service Engineers (FSEs) for installation and service activities in areas of compressors gas turbines control systems multi-stage pumps steam turbines and turbo-expanders and other turbomachineryevents.
As a Lead Resource Manager you willbe responsible for:
Promoting excellence in safe working environment Quality and ensures compliance with applicable EHS & Quality policies and procedures.
Managing FSE team developing both technical and managerial skills through training path to achieve certification target and coaching session and ensure FSEs priorities are aligned with the company strategy
Cooperating on a day-by-day practice with regional Planning / Resources Management structure to cross-fulfil customer requirement regional Finance teams and maximizeutilizationof resources and manage budget cost to achieve financial target.
Coordinating with FS Regional Pool to provide effective support and balancedutilizationin respect of Working Time Regulation fatigue managementpolicyand OT production
Managing and analyzing the service demand (regional & global) to ensure adequate FSE supply within the reference area or worldwide in line with activities scope of work
Guarantying theon timeFSEs mobilization through the cooperation with Regional Team Assignment and Mobilization Specialist to provide FSEs compliant mobilization.
Ensuring customersatisfaction bydeploying qualified FSEs for complex and standard Field Service Projects collectingfeed-backto understand assignment appreciation from customer and eventually implement corrective actions
Communicating effectively with team members P&Ls and AE support personnel during pre-job planning and post outage meetings
Supporting the hiring process for interviewing and on boarding andensuringresources target is to meet customer commitments and hub / region / operations objectives
Traveling extensively andperformengagement leadership visits andmeetwith Customer representatives and team members.
Required Qualifications
- Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 10 years of experience in Services).
- Havepreviousexperience as Resourcemanager/ Field Service ManagerwithinEnergy industry preferable with Field Service.
- Minimum of 3 additional years of experience Managing field Engineers.
Show knowledge of English and Spanish spoken and written is a must.
Demonstrate familiarity with common PC software tools.
Demonstrate knowledge in Turbomachinery and Compressors will be a plus(Nice to have)
Desired Characteristics
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Ability to influence others and lead small teams.
- Lead initiatives of moderate scope and impact.
- Ability to coordinate several projects simultaneously.
- Effective problem identification and solution skills.
- Proven analytical and organizational ability.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone this role we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes.We know we are better whenall ofour people are developed engaged and able to bring their whole authentic selves to work.We invest in the health and well-being of our workforce train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow we know wehave topush the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additionalelected or voluntary benefits
About Us
With operations in over 120 countries we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industrywerecommitted to achieving net-zero carbon emissions by 2050 andwerealways looking for the right people to help us get there. People who are as passionate as we are about making energy safercleanerand more efficient.
Join Us
Are you seeking an opportunity to make a real difference in a company witha globalreach and exciting services and clients Come join us and grow with a team of people who will energize and inspire you!
Required Experience:
Senior IC
About Company
Baker Hughes (NYSE: BKR) is an energy technology company that provides solutions for energy and industrial customers worldwide. Built on a century of experience and with operations in over 120 countries, our innovative technologies and services are taking energy forward – making it sa ... View more
