Services Segment Leader (mfd)

GE Vernova is facing a momentum of hypergrowth and we are currently scaling up our teams creating others from scratch and bringing our industry to the next level. Join us on this mission!

At GE Vernova Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Vernova Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral.

We are currently looking for our next Services Segment Leader for our GSI business line.

This is an IC (individual contributor) role directly reporting to the GSI Chief Commercial Officer based in the US. Functional global leadership will be a key requirement.

Main areas of Responsibility:

Develop and Maintain a Strategic Services Market & Installed Base View

Responsible for consolidating a longterm comprehensive and structured view of the global GSI Services market and installed base in close collaboration with the Marketing and Services Solutions Line.
Continuously analyze market trends competitive dynamics customer maintenance/upgrade needs and technology evolution to identify growth opportunities and risks across HVDC FACTS and ACSI.
Translate market and installed-base insights into clear commercial services priorities and inputs for regional sales strategies and portfolio positioning.
Work in close collaboration with Region Sales Leaders Services business leaders Solutions Line teams Marketing and other key stakeholders to identify assess and implement new Services growth opportunities.
Lead the development of the LongTerm Strategy (LTS) for GSI Services in close collaboration with key internal and external stakeholders.

Drive Regional Services Pipeline Creation and Management

Be accountable for driving the regions to systematically identify qualify and build a robust pipeline of Services opportunities (e.g. LTSA upgrades retrofits digital O&M consulting) across all technologies.
Ensure each region maintains an uptodate transparent Services opportunity pipeline with clear stages timelines scope and ownership.
Establish and promote common tools processes and criteria for Services pipeline management across all regions.

Support Opportunity Prioritization and Portfolio Quality

Work closely with regional commercial and services teams to prioritize the most promising opportunities based on win probability expected profitability cash profile and risk exposure.
Provide guidance on opportunity selection bid/nobid decisions and resource allocation to maximize overall Services portfolio value.
Help regions balance shortterm transactional wins with longterm contractual and strategic Services opportunities in line with business objectives.

Grow Services Orders Across the Portfolio

Support regional teams in identifying and capturing profitable Services opportunities on the installed base (e.g. lifeextension modernization performance upgrades digital solutions remote services).
Collaborate with Services sales Services Solutions Line and execution teams to develop differentiated value propositions leveraging lifecycle offerings.
Promote systematic crossselling of Services within new equipment opportunities and existing customer accounts across HVDC FACTS and ACSI.

Develop Customer Intimacy with Global Key Accounts

• Take a lead role in building and nurturing strong trustbased relationships with global key accounts for Services. Reports VOC feedback to the Services Solutions Line teams to ensure actions on critical issues or development initiatives is expedited
• Engage at multiple levels within customer organizations (technical maintenance commercial executive) to understand their asset strategies operational challenges and longterm plans.
• Coordinate account planning and engagement strategies with regional teams and the GSI Global Accounts team to ensure consistent messaging and a unified Services approach to key customers.

Lead Monthly Opportunity Reviews

Be accountable for leading structured monthly Services opportunity reviews with regional commercial and Services teams and the Solutions Line teams.
Challenge and validate assumptions on probability of win pricing scope schedule and risk.
Drive the definition and followup of clear action plans to secure profitable Services orders in line with budgeted volume margin and cash objectives.

Promote Best Practice Sharing and Continuous Improvement

Take responsibility for capturing and sharing Services best practices across regions including systematic win/loss analyses and lessons learned from key tenders contracts and negotiations.
Facilitate forums or mechanisms for regions to exchange feedback on competitive positioning pricing strategies contract models and customer expectations.
Drive continuous improvement actions to enhance competitiveness proposal quality service offerings and overall hit rate.

Provide Regular Services Commercial Performance Reporting

Be accountable for preparing and delivering weekly & monthly commercial reports on Services order intake performance versus plan by month quarter product line and region.
Consolidate pipeline and order data to provide a clear view of status forecast variances and key drivers.
Work closely with Region Sales Leaders Services finance and Solutions Line teams in the preparation and finalization of the yearly Orders and CM budget for Services.
Present insights and recommendations to management highlighting risks gaps and required corrective actions.

Support Critical Customer Negotiations

Act as a key supporter by personally participating in strategic or highvalue Services negotiations (e.g. LTSAs performancebased contracts major upgrades).
Work alongside regional sales Services and commercial teams to refine proposals address customer concerns and secure favorable contractual terms (including down payment margin performance guarantees and risk allocation).
Escalate and coordinate internal approvals when needed ensuring alignment with company policies and risk guidelines.

Qualifications/Requirements:

Bachelors degree in Business Engineering Finance Economics or related field.
Significant experience (10 years) in the global T&D services market with proven ability to drive Services or lifecycle solutions selling across different industry segments.
Demonstrated experience in designing and implementing global or multiregional commercial and sales campaigns and associated operating rhythms ideally for Services.
Strong expertise with CRM platforms (preferably SFDC).
Solid financial and analytical skills with experience in forecasting pipeline management and contract profitability.
Experience working crossfunctionally with Sales Services Operations Marketing Finance Legal Risk and Project Management and influencing senior stakeholders without direct authority.
Proven ability to lead change drive process improvements and deliver measurable performance gains in complex matrixed organizations.
Excellent communication and executivelevel presentation skills; ability to synthesize complex information into clear insights and recommendations.
Fluency in English; additional languages are a plus depending on regional scope.

DesiredCharacteristics:

Masters Degree in Business Administration Economics or Engineering

Experience in both on-shore and off-shore systems

Why we come to work:

At GE Vernova our employees are always up for the challenge - and were always driven to find the best solution. Our projects are unique and interesting and youll need to bring a solution-focused positive approach to each one to do your best. Surrounded by committed loyal colleagues if you can dare to bring your ingenuity and desire to make an impact youll be exposed to game-changing diverse projects that truly allow you to play your part in the energy transition.

What we offer:

• Professional Growth: Dynamic team extensive resources and training for skill development
• A Booming industry with Cutting-Edge Projects: Involvement in high-profile innovative projects
• Global Exposure: Collaboration with a diverse global network of industry experts
• Collaborative Environment: Supportive culture fostering creativity and teamwork
• A macro-management culture with flexible working hours and a stable career
• Competitive compensation package plus corporate benefits