Senior Infrastructure Architect — Enterprise Observability and Automation
Tlaquepaque - Mexico
Job Summary
Description -
Job Summary
Senior individual contributor responsible for the architecture implementation and operational ownership of enterprise observability monitoring and automation platforms across HPs global IT environment. This role modernizes infrastructure visibility capabilities while ensuring operational stability security and compliance. Serves as a technical and operational bridge between infrastructure engineering cybersecurity SOX/compliance stakeholders automation teams and external technology partners leading complex initiatives such as platform migrations enterprise integrations and governance enablement.
Responsibilities
- Application owner and senior technical authority for enterprise monitoring and logging platforms (Datadog Splunk) including platform governance roadmap alignment and operational oversight.
- Lead enterprise-scale monitoring platform migrations including architecture design agent strategy data ingestion models vendor coordination and deployment across 5000 servers.
- Define standards for alerting dashboards observability data quality and integration with ITSM platforms (ServiceNow).
- Design and manage multi-org Datadog architecture including org structure RBAC SSO/SAML secrets management and cybersecurity compliance.
- Oversee SNMP-based monitoring of storage and network devices including device profiling syslog/event integration and NetFlow collection.
- SOX control owner for enterprise monitoring applications approve monthly reviews participate in internal/external audits (EY) and maintain ITGC/SOX compliance.
- Provide audit evidence walkthrough documentation and coordinate with auditors on logging access management and change management controls.
- Review and approve technical designs for compliance-driven logging use cases including SOX audit logs and security visibility.
- Participate in the App Owner Community for SOX staying current on IGA ITAC evidence and PUAR activities.
- Serve as a senior escalation point for monitoring and observability-related incidents coordinating troubleshooting across internal teams and external vendors.
- Lead root-cause analysis and remediation efforts for complex ingestion alerting or platform stability issues.
- Balance operational stability with ongoing platform evolution and cost optimization.
- Manage relationships with external vendors and implementation partners (RapDev Wipro) including escalations resource availability and contract deliverables.
- Coordinate with cybersecurity and identity teams on security reviews MFA/SSO integration and secrets management architecture.
- Lead steering committee meetings with senior leadership to align on platform strategy budget and cross-organizational adoption.
- Bachelors degree in Computer Science Engineering Information Systems or equivalent experience.
- 10 years of experience in enterprise infrastructure architecture monitoring/observability or platform engineering.
- Proven experience operating in large complex IT environments with strong governance and compliance requirements.
- Enterprise monitoring and logging platforms (Datadog Splunk or equivalent)
- Infrastructure observability: metrics logs events alerting dashboards and ITSM integrations (ServiceNow)
- Server network and platform monitoring; agent-based and agentless architectures
- Infrastructure automation tools (Ansible PowerShell scripting)
- Cloud platforms (AWS Azure) and hybrid infrastructure environments
- RBAC SSO/SAML secrets management and enterprise security architecture
- SOX compliance ITGC controls and audit processes
- Change management CAB governance and release processes
- Incident management and escalation leadership
- Vendor management with implementation partners and service providers
- Strong written and verbal communication across technical and executive audiences
Impact & Scope
Impacts large functions and leads large cross-division functional teams or projects.
Complexity
Provides highly innovative solutions to complex problems within established policy.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
EngineeringSchedule -
Full timeShift -
No shift premium (Mexico)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal
Required Experience:
Senior IC