Senior Functional Analyst, Calypso – Back Office (Post Trade Processing) Customer Support

The Role

Were looking for a Senior Functional Analyst Calypso Back Office to join our team reporting to Director Client Support Services. In this role youll help shape how we support and evolve our posttrade and backoffice capabilities for derivatives ensuring our clients operate with accuracy confidence and compliance.

Youll fit right in if youre analytical collaborative and proactive enjoy digging into complex functional issues and love working across teams partners and time zones to create smooth experiences for our customers.

What Youll Do

Provide expert support to clients on Calypso Back Office product issues through the ticketing system ensuring communication is always clear and concise.
Analyze troubleshoot and resolve customer issues by providing functional guidance or partnering with internal technical teams to address product defects.
Collaborate with external and internal partners to resolve issues related to ExchangeTraded Derivatives and regulatory reporting.
Maintain subjectmatter expertise across one or more asset classes and stay up to date with market and industry trends.
Mentor new team members and contribute to special projects that help improve our product and client experience.

What Youll Bring

Strong understanding of ExchangeTraded Derivatives regulatory reporting (CFTC or Exchange) and Initial/Variation Margin calculation for futures and options.
Experience analyzing and resolving functional issues within Calypso or similar posttrade/backoffice systems.
Ability to collaborate across teams influence decisions and communicate complex information in a clear clientfriendly way.
A problemsolving mindset with the ability to assess issues provide solutions and work closely with technical teams when needed.
Bachelors degree in a related field or equivalent relevant experience.

Nice to Have

Knowledge of trade capture valuation trade workflows settlements or collateral management.
Experience working in capital markets fintech or regulated environments.
Familiarity with global teams and crosstimezone collaboration.

This position will be located in Mexico City and offers the opportunity for a hybrid work environment at least 3 days a week in-office subject to change providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome people from all backgrounds and identities. If you need any accommodation during the hiring process just let us know.

Benefits & Rewards

We offer a competitive well-rounded rewards package that supports you and your family inside and outside of work.

Actual pay depends on your skills experience education and addition to base pay we offer short-term incentives (bonus or commission) and long-term incentives (equity) where applicable.

Learn more on our Nasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives experiences and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.