Senior Application Engineer Online Application Support Team
Guadalajara - Mexico
Job Summary
To better support our customer base during the development phase we are growing our support team for our automotive processor range
Therefore we are looking for an experienced SW Application this role you are the technical expert to support our customers along their design and development phase via our online support channels.
Together with the other global team member and the local experts you make sure we can enable our customers to have a smooth and easy development with our product portfolio.
Your Responsibilities:
Provide highly technical support to customer around the world designing with NXP Automotive microprocessors via our online support channels.
Become the technical expert on S32G S32V S32Z and S32E and our next upcoming products like S32N. This includes the SDKs programming and debugging tools for the respective microprocessors.
Manage technical customer support activities. This might also include on site customer support in future.
Support technical design-in
Provide technical product trainings
Prepare application notes and technical support materials
Develop reference designs and cooperate on the development of EVKs
Contribute to next generation product by reviewing Documentatio & testing internal deliverables
Technical Skills:
Experienced SW engineer with experience in customer support
Strong automotive MPU background (preferable NXP product family) Development Tools and development systems for embedded systems
Expertise in automotive communication technologies and protocols
Expertise in Linux embedded SW systems
Project Management basic knowledge (customer related projects
Your Profile:
Excellent communications and customer facing skills
Target oriented and clear focus on results achievements
Customer focus focus on get things done
Team player & Multi-culturally sensitive Process and quality oriented
Analytic accurate creative flexible open minded
Works independent takes initiative
Educational and Experience Requirements:
Bachelor/ Master in Software Engineering or similar
Experience in embedded software development
Proven customer facing role
Fluent English is mandatory
At least 3 years of experience
#LI-FCC3
#LI-fcc3Required Experience:
Senior IC
About Company
NXP is a global semiconductor company creating solutions that enable secure connections for a smarter world.