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Second Shift Coverage Team Lead

Arrive Logistics


Job Location:

Guadalajara - Mexico

Monthly Salary: Not provided by the employer
Posted: 23 August 2026 (6 hours ago)
Application Deadline: 20 November 2026
Vacancies: 1 Vacancy

Job Summary

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what were building together. Were committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun casual and collaborative environment.

Who We Want

The Coverage team is growing at a rapid pace. With 15 reps currently and temp hiring depending on where the freight market is at at any given time. A Coverage Lead will be heavily involved in supporting coverage specialists in all offices in areas such as personnel management daily execution and innovation for the department. You will be an integral partner across the organization working cross functionally with the Carrier Capacity and Biz Dev teams to ensure an unwavering commitment to Customer Obsession is met

What Youll Do

Weekday duties:

  • Train/Coach/Mentor young tenured reps in the department particularly out of our satellite offices

  • Assist with team personnel performance management

  • Playing an active role in the hiring process for our team. I.e. interviewing candidates selecting qualified candidates for the role etc.

  • True go-getter and sales leader

  • Ability to self-motivate and drive team productivity daily

  • Ability to prioritize tasks effectively

  • Assess workload and delegate responsibilities

  • Willingness to proactively communicate problematic lanes process and additional pain points to business stakeholders

  • Regularly report to leadership on teams metrics identify trends and propose action as necessary

  • Creating Work Schedule to provide maximum coverage

  • Control Load postings and help negotiate offers from carriers

  • Communicate effectively with Biz Dev Department about Contracted freight

  • Help Accounting retrieve documents for Carrier payment

  • Service Management and reporting for Teams as well as Company performance

  • Continuous training on Coverage/Sales

  • Training Reps for future roles (Carrier and Ops)

  • Coordinate Special projects

Weekend & After Hour Management:

  • Preparing for weekend shifts by confirming Carrier and Customer teams rosters

  • Creating documents and spreadsheets for Load management and rate approvals

  • Point of contact for Carrier/ Customer Reps Managers and Seniors

  • Reporting Weekend activities

  • Make sure the freight that needs to move is moved by end of the weekend

Qualifications
  • 3 years work experience

  • 1 years of experience working in Logistics; sales preferred

  • Ability to sell into unique scenarios that are continuously evolving

Supervisory Responsibility
  • This position has supervisory responsibility.

The Perks of Working With Us
  • Take advantage of our benefits including monthly grocery vouchers vacation days savings fund medical insurance (including dental and vision plans) and more.
  • Leave the suit and tie at home; our dress code is casual.
  • Enjoy office wide engagement activities team events happy hours and more!
  • Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza youll find cafes and a wide variety of local restaurants.
  • Start your morning with free coffee!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Get paid to work with your friends through our Referral Program!
Your Arrive Experience
Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.

Required Experience:

Manager


About Company

Company Logo

Our relentless pursuit of perfection has made us one of the nation’s fastest-growing freight brokerages. Visit us now and ship or haul with us.

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