SAP AMS Functional Service Delivery Lead

At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.

We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.

We are currently searching for a SAP AMS Functional Service Delivery Lead:

The Challenge (Responsibilities)

• Serve as the main operational contact and Primary Point of Contact for SAP ASM Functional regarding all delivery topics issues and concerns.
• Act as the primary escalation point for tickets delivery quality governance and operational risks (Escalation Management).
• Empower the delivery team to achieve high-quality deliverables while maintaining 100% alignment with SAP AMS process requirements (Performance Standards).
• Ensure all target service levels (SLAs/KPIs) are met and contractual commitments are fulfilled (SLA Oversight).

Your Profile (Requirements)

• 5 years of proven SAP AMS service management experience.
• At least 5 years of proven experience as an SAP consultant in modules such as Logistics (SD PP MM EWM etc.) FI-CO or SuccessFactors.
• High-Performance Mindset: Resilience emotional intelligence and a focus on agile delivery.
• Technologist DNA: A deep understanding of the difference between coding and engineering.

Desired

• Familiarity with cloud-native foundations or AI coding assistants.

Languages

• Advanced Oral English: For seamless collaboration with global teams.
• Advanced Spanish.

Work Arrangement

We value flexibility to support your lifestyle. This position is available as:

• Remote (Depending on specific project needs).

If you meet these qualifications and are pursuing new challenges start your application on our website to join an award-winning employer. Explore all our job openings Sequoia Careers Page:
SAP AMS SAP FI SAP CO SAP SD SAP MM

Requirements:

• 5 years of proven SAP AMS service management experience.
• At least 5 years of proven experience as an SAP consultant in modules such as Logistics (SD PP MM EWM etc.) FI-CO or SuccessFactors.