Salesforce Business Analyst Sr | 2789
Job Summary
We are looking for a skilled Salesforce Business Analyst Sr. with a minimum of 4 years of hands-on experience to join a high-impact team at Accenture. This role involves leading requirement-gathering processes designing scalable Salesforce solutions and bridging the gap between business and technology teams across enterprise-level implementations.
- Lead requirement-gathering workshops including JAD sessions stakeholder interviews and process mapping.
- Define complex user stories business process flows and solution design documentation.
- Perform gap analysis and recommend scalable Salesforce solutions across Sales Cloud Service Cloud and Experience Cloud.
- Support integrations from a functional perspective including understanding of APIs and middleware concepts.
- Lead UAT cycles manage backlog prioritization and work closely with Product Owners.
- Mentor junior Business Analysts and influence decision-making across business and IT teams.
- Strong hands-on knowledge of the Salesforce platform (Sales Cloud Service Cloud Experience Cloud).
- Experience with Salesforce Platform App Builder and Application Design.
- Familiarity with integrations APIs and middleware from a functional standpoint.
- Experience working in Agile/Scrum environments.
- Salesforce Certified Administrator (mandatory).
- Salesforce Certified Business Analyst (strongly preferred).
- Advanced Administrator or Platform App Builder (nice to have).
- 4 years of experience as a Salesforce Business Analyst in enterprise implementations.
- Fluent in English and Spanish (advanced level executive communication).
- Strong stakeholder management negotiation and strategic thinking skills.
- Ability to influence business and IT decision-making at all levels.
- Hybrid model 2-3 days per week in office for candidates based in Monterrey.
- Candidates located in other eligible cities may work fully remote.
- Work hours Monday to Friday 09:00 - 18:00.
- Advanced English is mandatory.
- Attractive Salary Premium Benefits
- Performance bonuses grocery coupons and savings are found.
- Aguinaldo premium vacations and vacations paid
- SGMM Medical insurance family and Life insurance.
Candidates must include their compensation expectations in their applications and resumes in English.
Interested Apply now through this link:
Required Experience:
Senior IC