Salesforce Administrator
Job Location:
Mexico City - Mexico
Monthly Salary:
Posted on:
Vacancies:
Job Summary
How youll add value:
Handle incoming support requests: manage tickets root-cause analysis communication and quick wins; escalate appropriately and document solutions.
Support Salesforce CPQ:assistwith product/catalog updates price rulesdiscountinglogic quote templates approvals troubleshooting partnering with senior admins/engineers for complex changes.
Administer core platform setup and governance: org health checks release readinessSandbox management andcompletion ofday-to-daytasks to keep the org anditsusers operational
Own user and access management: user provisioning/deprovisioning roles profiles permission sets public groups OWD and sharing rules;maintaina least-privilege model.
Implement andmaintaindeclarative configuration: fields objects page layouts record types Lightning apps dynamic visibility flows validation rules assignment rules approval processes.
Drive data quality: deduplication data imports/updates (Data Loader/Import Wizard) validation and governance backup/restore coordination and health dashboards.
Ensure security and compliance: apply platform security best practicesmonitorsession/login policies and partner with IT/Sec on policies.
Participate in Agile delivery: refinement planning standups reviews; provide clear estimates surface risks and meet acceptance criteria.
Maintain documentation and training: update admin runbooks change logs and how-to guides; deliver concise user enablement and release notes to drive adoption.
Partner cross-functionally: gather feedback and customer insights align individual work to team priorities and coordinate with developers and data/integration teams.
What youll need to be successful in this role:
25 years of Salesforce administration experience with strong hands-on configuration across Sales Cloud (Service/Experience Cloud exposurea plus); bachelors degree.
Strong written and verbal communication skillsin Englishand Spanish including the ability to engage in clear effective written communication with customers and collaborate thoughtfully with internal stakeholders.
Solid platform skills: user/access management sharing/security model Flow automation validation rules approval processes
CPQ familiarity: experience supporting Salesforce CPQ or similar (e.g. product/rule maintenance quote template tweaks approvals) with desire to deepenexpertise.
Data stewardship: imports/exports deduplication data quality KPIs and basic data governance practices.
DevOps hygiene: Sandbox usage change control and release readiness; Git/Copado exposure is a plus.
Certifications: Salesforce Administratorstrongly preferred; Advanced Administrator and/or CPQSpecialista plus.
Benefits
- Major Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Meal Vouchers
- Saving Fund
- 30 days of Christmas bonus.
- Mental Health Support Resources
- And more!
Required Experience:
Unclear Seniority
About Company
R365's cloud-based restaurant management software helps leaders master accounting, operations, & workforce to create incredible moments that drive profits.
