Sales Support Specialist II

As a Sales Operations Specialist II you will contribute to the efficiency of our sales processes and data integrity. This role involves applying specialized knowledge to support sales execution reporting and CRM activities.
You will independently manage assigned tasks analyze moderately complex problems within sales operations and propose solutions while working under general supervision to ensure quality deliverables.

JOB DUTIES:

• Provide day-to-day operational support to the sales organization focusing on CRM (Salesforce) activities
  and data maintenance.
• Maintain and update sales assignments territories and account ownership within established parameters.
• Assist in the preparation of sales reports and dashboards contributing to performance tracking efforts.
• Monitor key sales metrics identifying trends or inconsistencies and communicating findings.
• Execute standardized processes within Salesforce ensuring adherence to defined workflows and data
  governance standards.
• Identify data quality issues within sales systems and collaborate with stakeholders for resolution.
  Support the maintenance of process documentation templates and standardized workflows.
• Collaborate effectively with sales marketing and operations teams to align on data and reporting needs.

YOU MUST HAVE:

• 2-4 years of professional experience in sales support operations or a related analytical role.
• Demonstrated experience with CRM systems (Salesforce preferred).
• Solid understanding of data accuracy principles and process execution.
• Basic proficiency in Microsoft Excel for reporting and data analysis.

WE VALUE:

• Familiarity with data visualization tools (e.g. Power BI).
• Experience working in a fast-paced cross-functional business environment.
• Ability to independently prioritize and manage workload effectively.

COMPETENCIES & SKILLS

• Developing professional expertise in sales operations.
• Ability to manage assigned projects and workstreams in core methodologies for sales data management.
• Analyzes moderately complex problems within defined scope.
• Proposes sound solutions for operational challenges.
• Collaborates effectively across functional teams.

WHATS IN IT FOR YOU:

• Benefits that go beyond Mexican labor law ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training mentoring and challenging projects.
• Access to cutting-edge tools resources and a supportive team to help you excel.

• The chance to work with a global innovative company shaping the future in its industry.

#LI-CM1
#LI-Hybrid