Regional Communications Officer

The American Friends Service Committee is a Quaker religious organization that promotes lasting peace with justice as a practical expression of faith in action. Drawing on continuing spiritual insights and working with people of many backgrounds we nurture the seeds of change and respect for human life that transform social relations and systems.

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POSITION DESCRIPTION

TITLE: Regional Communications Officer

JOB CATEGORY: Exempt (Salary)

STATUS: Regular

TYPE OF EMPLOYMENT: Specific Term - 2 years

DIRECT SUPERVISOR: Policy Education and Advocacy Coordinator (PEAC)

REGION/UNIT: International Programs/Regional Office for Latin America and the Caribbean (LAC)

LOCATION: Latin America (remote work with travel within the region)

APPLICATION DEADLINE: August 5 2026.

For consideration please attach your Cover Letter and Resume to the online application in addition to answering the Application Questions.

ESSENTIAL FUNCTIONS / RESPONSIBILITIES AND ACCOUNTABILITIES

Strategy and communications for narrative change

• Implement and update the regional internal and external communications strategy with an emphasis on changing narratives around forced migration and climate-driven mobility and mobilizing greater public support for these causes.
• Develop and execute creative and innovative communications action plans aimed at key audiences including local or community-based organizations partner organizations donors decision-makers media outlets and the general public.
• Design implement and guide diagnostics and specific communications strategies to counter xenophobic stigmatizing and dehumanizing narratives toward people on the move.
• Implement participatory methodologies for narrative-building with a decolonial and intercultural approach.
• Support human rights monitoring and documentation efforts to generate evidence that underpins strategic communications and advocacy.
• Regularly update the editorial calendar and tools related to monitoring and evaluating activities.
• Generate periodic reports on the impact of activities
• Coordinate with the Communications Department in Philadelphia on aligning common messaging the correct use of the institutional brand and compliance with AFSCs communications protocols and standards.

Support for cross-cutting program pillars

• Collaborate on follow-up of activities under Pillar 1 (reintegration pathways) and Pillar 3 (evidence for advocacy) as needed by the regional team.
• Implement team capacity-strengthening actions in line with AFSCs regional communications strategy.
• Support the systematization of the programs experiences lessons learned and good practices to generate inputs for advocacy and communications.
• Contribute to the development and assessment of baselines to strengthen the programs monitoring evaluation and learning (MEL) system.
• Actively participate in planning monitoring strategic reflection and internal coordination spaces of the regional team.
• Participate in coordination meetings with the Philadelphia communications department as needed.

Media management and digital presence

• Update the regional media mapping including influencers contact information reach analysis and identification of opportunities for narrative positioning.
• Manage relationships with media outlets and identify opportunities to raise the visibility of the work of AFSC partner organizations and allies.
• Keep the social media mapping of partner and allied organizations up to date.
• Manage and keep institutional social media platforms up to date ensuring message consistency brand identity institutional values and visibility of programmatic impact.
• Produce written visual and/or audiovisual content that highlights the programs work and the voices of the people and communities we work with.

Partnership and institutional relations management

• Maintain and expand relationships with partner and allied organizations media outlets journalists influencers and other civil society actors who contribute to AFSCs positioning and narrative change.
• Coordinate interviews with local and regional actors as required and produce key information based on priorities and the approved strategy.
• Coordinate AFSCs visibility and presence at relevant national regional and international events in coordination with the direct supervisor the Regional Directorate and the Philadelphia Communications Department.

Administration and reporting

• Prepare narrative reports on progress results obstacles and lessons learned from communications activities for internal use.
• Support the preparation of funding proposals and strategic planning documents.
• Manage activities schedules and budgets assigned to their area of responsibility under the supervision of the Regional Policy Advocacy Coordination (PEAC).
• Comply with AFSCs institutional policies procedures and standards including brand-use guidelines and information confidentiality rules.
• Prepare status reports on program progress for internal and external use as well as informational materials for donors and strategic allies.

SUPERVISORY / MANAGEMENT REQUIREMENTS

This position has no direct staff supervision responsibilities. It may however coordinate the work of consultants volunteers and partner organizations within the framework of specific program activities.

MINIMUM EXPERIENCE AND QUALIFICATIONS

Education

• Bachelors degree in social communications journalism social sciences or related fields. Graduate studies in strategic communications advertising/marketing human rights or related areas will be considered a plus.

Professional Experience

• Minimum of 5 years of professional experience designing and implementing communications strategies for civil society organizations or networks national or international NGOs international cooperation agencies or intergovernmental bodies.
• Proven experience in communications for social change communications for development strategic communications targeting diverse audiences and narrative change.
• Experience designing local national and multi-country communications strategies.
• Experience producing content for digital media social media and institutional visibility materials (texts graphics videos infographics) is desirable.
• Knowledge of the context of forced migration displacement and human rights in Mexico and Central America.
• Experience working with vulnerable communities grassroots organizations and/or civil society networks in Latin America is desirable.
• Experience in monitoring and evaluating communications activities and managing digital impact metrics is desirable.
• Experience managing media relations with journalists and positioning thematic agendas in regional media.

Knowledge and Skills

• Proficiency with digital tools for social media management basic graphic design (Canva Adobe among others) and audiovisual content editing.
• Solid knowledge of the migration context in Central America Mexico and Colombia including dynamics of forced displacement return/deportation and climate-driven migration.
• Knowledge of human rights.
• Strong written and verbal communication skills in Spanish; ability to write in journalistic narrative and outreach styles tailored to different audiences.
• Professional proficiency in English with the ability to communicate verbally and in writing draft and review documents and interact effectively with staff and other stakeholders.
• Ability to work both independently and as part of a team in multicultural and geographically dispersed environments.
• Proficiency with standard Microsoft Office tools and remote collaboration platforms.
• Willingness and ability to travel to the programs areas of operation.
• Ability to work remotely manage multiple tasks and meet deadlines.
• Knowledge of participatory and decolonial methodologies for building transformative narratives and storytelling is desirable.
• Solid knowledge of monitoring and evaluating communications strategies.

Institutional Values and Commitments

• Respect for the values of nonviolence and belief in the intrinsic worth of every individual.
• Respect and sensitivity toward cultural ethnic racial gender and religious diversity and familiarity with nonviolent approaches to conflict resolution.
• Demonstrated commitment to the principles of equity justice and inclusion with respect to race class nationality religion age gender sexual orientation and disability.
• Intercultural and gender-sensitive approach to working with communities and organizations.
• Ethical commitment to the confidential handling of sensitive information.
• Openness to continuous learning and feedback.

PHYSICAL DEMANDS

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires availability for regular travel to communities and program intervention areas in Central America Mexico and Colombia which may involve fieldwork conditions and hard-to-reach environments.

COMPENSATION

AFSC offers a competitive total compensation package consistent with the organizations salary band for this position. Specific details regarding salary benefits and contract conditions will be communicated during the selection process

The American Friends Service Committee is an Equal Opportunity Employer that values diversity within our organization. Qualified persons are encouraged to apply regardless of their religious affiliation race age sex gender identity sexual orientation or disability.

AFSCs Central Office and some of its offices in the U.S. are unionized workplaces. This position is not represented.

AFSC maintains a deep commitment to a mandate of care for our staff and communities. The American Friends Service Committee is a smoke-free workplace.

ACKNOWLEDGEMENT

Position duties and expectations change over time. This job description is not intended to be an all-inclusive exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the organization. If there is ever a time that you are unsure what is expected of you you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task ask your manager before performing.

Required Experience:

Unclear Seniority