QA Engineer

About ThriveCart:

ThriveCart is a powerful platform used by over 50000 people worldwide to generate over $5B in sales. Included within the ThriveCart platform is a learning management system (LMS) affiliate management cart and checkout functionality making it a top solution for creators coaches consultants and other businesses.

We integrate with everything you use and have a simple clean UI with numerous features that allow customers to build income from existing traffic and we are the highest-converting cart for online businesses. Our business is growing profitable and backed by LTV SaaS Growth Funds and we are looking to expand our footprint amongst online businesses.

Location:

Remote (Europe / LATAM)

Job Overview:

Youll own quality end-to-end for ThriveCarts e-commerce platform test strategy automation defect prevention and production health monitoring. This isnt a click-through-test-cases role: you own quality for your domain.

AI is a core part of the workflow here not a bonus skill for generating test cases creating test data drafting test plans and accelerating automation. What were hiring for is judgment: knowing which tests actually matter understanding risk and thinking critically about AI-generated output.

What Youll Own:

Test Strategy & Planning

• Own the quality strategy for your features and domain: test plans risk assessment coverage decisions
• Flag ambiguities and testability gaps during requirements review before code is written shift-left quality
• Define acceptance criteria in partnership with Product
• Balance manual exploration with automated regression coverage
• Document test plans coverage decisions and known risk areas for async visibility across the team

Test Automation

• Write and maintain automated tests (API integration end-to-end) using the teams frameworks
• Keep automation suites fast reliable and maintainable flaky tests are yours to fix not ignore
• Maintain CI/CD integration for test execution

Production Quality & Incident Response

• Monitor features in production using observability tools quality doesnt end at release
• Respond to dev-escalations and incidents with urgency: assess blast radius run targeted regression testing help isolate root cause communicate findings clearly

AI-Augmented QA (Expected Not Optional)

• Use AI tools daily: generating test cases and data drafting test plans analyzing bug patterns accelerating automation writing
• AI will generate more test cases than you need prioritize ruthlessly based on risk
• Review all AI-generated test output critically: AI has no product context you do

Defect Advocacy & Communication

• Write clear reproducible bug reports that developers can act on immediately
• Advocate for quality: flag risks before release document known issues be explicit about what is and isnt tested

Collaboration

• Work closely with developers to improve testability at the code level
• Help developers write better unit tests by identifying untested scenarios

What You Bring To This Role:

Technical Environment

• Testing: API testing (Postman/REST clients) browser automation (Playwright) unit/integration test frameworks
• CI/CD: GitHub Actions (tests run on every PR)
• Observability: AWS CloudWatch application logs metrics dashboards
• Platform stack: PHP/TypeScript Ruby/TypeScript MariaDB Redis AWS
• Playwright is our standard framework for browser automation what matters most is strong testing fundamentals

Must-haves:

• Strong testing fundamentals test strategy test case design risk-based prioritization
• Hands-on automation experience with Playwright
• Comfortable with API testing (Postman/REST clients) and reading application logs
• Already using or genuinely motivated to use AI tools in a QA workflow
• Clear written communication: bug reports and test plans others can act on without a meeting

Nice-to-haves:

• Experience testing an e-commerce payments or subscription platform
• Familiarity with PHP TypeScript or Ruby codebases
• AWS/CloudWatch or similar observability tooling
• GitHub Actions or another CI/CD pipeline

Expectations by Level:

• L1 (Junior QA) 01 yrs: Executes test plans writes simple automation with guidance reports bugs clearly. Bootcamp internship or early professional QA experience is fine were hiring for rigor and curiosity over tenure. Uses AI to learn faster and generate test cases; validates all AI output.
• L2 (QA Engineer 1) 13 yrs: Has independently owned quality for a feature or product area not just extended someone elses test plan or suite but built one. Writes comprehensive test plans and automation and responds to incidents with targeted testing.
• L3 (Senior QA) 36 yrs: Has led incident response from the QA side and mentored other QAs. Owns quality strategy for complex projects improves automation architecture and infrastructure and uses AI to multiply output rather than just speed up individual tasks.
• L4 (Lead QA) 6 yrs: Has set QA standards or practices for a team not just followed them. Serves as the quality authority for a domain drives major incident response and partners with leadership on quality metrics and AI tooling strategy.

Success Metrics:

• 30 days: First test plan written and approved first automated tests in CI pipeline understands the most critical user journeys
• 60 days: Independently owning quality for a feature automation suite stable first incident response contribution
• 90 days: Contributing to test strategy discussions handling dev-escalations independently in your area

On-Call:

Shared rotation with engineering (1 week/month after ramp-up). QA on-call focuses on blast radius assessment and regression testing during incidents.

Career Path:

Junior QA QA Engineer 1 Senior QA Lead QA Head of Quality

Learn More About ThriveCart:

Our Values are:

• Commit to Excellence
• Find a Way
• Help Each Other
• Keep Growing
• Data First

Our team and product are growing rapidly- we achieved YoY growth of 64% from 2022-2023 and were just getting started. We believe in open communication clear goal setting and that people do best when they have a growth mindset and want to get things done. Our team comes from diverse backgrounds and companies like Shopify Salesforce and BigCommerce and we are running like an independent SaaS company within a PE fund.