Post Sales Consultant
Mexico City - Mexico
Job Summary
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
Requirements
- Bachelors degree in Information Technology Computer Science Engineering or a related field.
- 8 years of professional experience including at least 5 years in post-sales support technical consulting or professional services.
- Strong expertise in infrastructure cloud networking cybersecurity or related technologies.
- Proven ability to manage complex technical projects and customer-facing engagements.
- Excellent analytical problem-solving communication and stakeholder management skills.
- Ability to work independently and influence technical decisions across teams.
Key Responsibilities
- Provide advanced post-sales technical support and consulting to customers.
- Act as a Subject Matter Expert (SME) and trusted advisor for assigned technologies and solutions.
- Lead the resolution of complex technical issues and critical escalations.
- Manage and deliver technical projects ensuring customer satisfaction and contractual compliance.
- Collaborate with internal and external stakeholders to drive successful outcomes.
- Mentor junior team members and share technical best practices.
- Identify opportunities for process improvement and service optimization.
What We Offer
- Opportunity to work with leading technologies and global customers.
- Exposure to complex and high-impact technical projects.
- Collaborative innovative and growth-oriented work environment.
- Professional development and continuous learning opportunities.
- Career growth within a global technology solutions provider.
- Competitive compensation and benefits package.
Required Experience:
Contract
About Company
Ingram Micro helps businesses Realize the Promise of Technologyâ„¢. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more