Order Fulfillment Specialist
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Job Summary
United. Inspired. Performance unites us innovation inspires us and commitment drives us to keep moving forward.
All new thinkers are welcome.We are looking for candidates who want to develop grow and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve you will thrive here.
About us.Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology we develop and provide innovative and safe equipment such as drill rigs rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation digitalization and electrification. Our global headquarters is based in Stockholm Sweden and we have around 18000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at .
We succeed in our core business because we are passionate innovators with courage to change.With collaboration and mutual confidence teams and individuals trust and support each others abilities to offer solutions. Together we lead the way to make mining and construction more sustainable.
Join Our Team as Order Fulfillment Specialist
Location:Zacatecas.
The Order Fulfillment Specialist will be an official resource for the Mexico Order Fulfillment Team based. This position will be responsible for Supply Chain related tasks such as Shipped In Full On Time analysis open order reporting to customers expediting where available and working with regional and global colleagues to resolve late orders and order issues.
Main Responsibilities
- Prepare Shipped In Full On Time (SIFOT) reports and complete analysis to determine root causes on misses.
- Prepare and distribute open order reports to all impacted stakeholders which requires researching the status of all open orders expected ship dates expediting where available and additional pertinent information.
- Coordinate with internal suppliers and colleagues for order inquiries expedites and issue resolution including entering ACIGN tickets
- Expedite customer orders at customers request and wherever possible
- Participate in customer collaboration meetings
- Comply with the organizations people management environmental health & safety recycling sustainability efforts and quality assurance policies and standards
- Perform special studies and carry out special assignments as required by lead and/or supervisor determined by business needs
- Maintain good image of the Company and build good relations with internal/external customers in handling their queries complaints etc.
Requirements
- Bacherlors degree completed in logistics or related areas.
- At least three years of experience performing analytical tasks within a supply chain environment.
- Proficiency in MS Office Suite especially Word Excel (Moderate to Advanced level) and Outlook
- Exceptional verbal and written communication skills
- Must be self-motivated detail oriented and highly organized
- English/Spanish bilingual is required
Work Type:Hybrid
It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation together with customers and business partners in more than 150 countries by developing and providing innovative and safe equipment digital solutions and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop grow and dare to think Epiroc we attract develop and retain diverse talent valuing authenticity and unique perspectives driving our spirit of innovation. We foster an inclusive culture where diversity isnt just a goal but a part of our values and way of working. This is how we do business for a sustainable more at |
Required Experience:
IC
About Company
We are a leading global productivity partner for the mining and infrastructure industries. With cutting-edge technology, Epiroc develops and produces innovative, safe and sustainable drill rigs, rock excavation and construction equipment and tools.
