Operations and Administrative Assistant Mexico
Mexico City - Mexico
Job Summary
This is a remote position.
- Provide reliable administrative and operational support to attorneys and staff.
- Manage high-volume data entry with accuracy and consistency.
- Prepare format proofread and maintain professional documents correspondence reports and spreadsheets.
- Maintain organized electronic files and administrative records in accordance with established procedures.
- Manage scheduling follow-ups research and administrative assignments through completion.
- Review work for accuracy completeness and consistency before submission.
- Identify discrepancies missing information and potential issues and take appropriate steps to resolve them.
- Coordinate with team members to ensure deadlines and operational priorities are met.
- Recommend improvements to existing systems and procedures.
- Prepare and review client invoices for accuracy.
- Maintain billing records payment information and client account balances.
- Monitor outstanding invoices and assist with accounts receivable and collections.
- Track retainers payments and outstanding balances.
- Identify and investigate billing discrepancies.
- Assist with basic bookkeeping financial tracking and reconciliation.
- Coordinate with the firms billing team to ensure timely and accurate financial administration.
- Use AI tools such as ChatGPT Claude Gemini or Copilot to improve efficiency and productivity.
- Review and verify AI-generated work rather than relying on outputs without independent evaluation.
- Identify opportunities to streamline recurring administrative and billing tasks.
- Help develop and improve templates checklists procedures and automated workflows.
- Learn new software and systems independently.
- Recommend practical improvements that reduce errors save time and strengthen existing processes.
- Exercise discretion and maintain confidentiality when using technology.
- Exceptional organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to independently draft clear professional correspondence.
- Proficiency with Microsoft Office or Google Workspace including spreadsheets.
- Strong critical-thinking analytical and problem-solving skills.
- Ability to manage competing priorities and deadlines in a fast-paced environment.
- Confidence making appropriate decisions without constant supervision.
- Strong follow-through and personal accountability.
- Comfort working with financial records numbers and detailed administrative information.
- Experience using AI tools to support everyday work.
- Ability to handle confidential information with discretion and professionalism.
- Previous administrative or operations experience.
- Billing invoicing accounts receivable collections or bookkeeping experience.
- Law firm or professional services experience.
- Familiarity with Clio LawPay or similar practice-management software.
- Experience with DocuSign Zoho Asana Microsoft 365 or Google Workspace.
- Familiarity with Zapier Make Power Automate or other automation tools.
- Independent thinking: You can evaluate information make informed decisions within your authority and recognize when guidance is needed.
- Attention to detail: You review your own work catch inconsistencies and take responsibility for accuracy.
- Ownership: You manage assignments from start to finish including necessary follow-ups without repeated reminders.
- Prioritization: You can balance competing requests assess urgency and adjust when priorities change.
- Initiative: You anticipate needs identify opportunities for improvement and take appropriate action.
- Problem-solving: You investigate issues and come prepared with possible solutions rather than simply reporting a problem.
- Adaptability: You learn new systems accept feedback and continuously improve your approach.
- Professional judgment: You understand the difference between decisions you can make independently and matters requiring attorney or management approval.
- Prefer to receive detailed step-by-step instructions for every assignment.
- Need frequent reminders or supervision to manage your workload.
- Complete tasks without reviewing the accuracy or quality of your work.
- Are uncomfortable making decisions or solving routine problems independently.
- Struggle to prioritize when multiple assignments require attention.
- Wait for someone else to identify issues or suggest improvements.
- Prefer repetitive work without opportunities or expectations to improve existing processes.
- Rely on AI or technology without verifying the results.
- Have difficulty accepting feedback or taking accountability for mistakes.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Comfortable working with computers software and online systems.
- Ability to learn new software and technology quickly.
- Basic proficiency with Microsoft Office or Google Workspace.
- Ability to work independently and manage multiple tasks and deadlines.
- Strong follow-through and dependability.
- Ability to maintain accuracy when handling financial and administrative information.
- Basic familiarity with AI tools such as ChatGPT Claude Gemini Microsoft Copilot or similar platforms.
- Willingness to learn and use AI as part of everyday work.
- Ability to handle confidential client and business information professionally.
Preferred:
- Previous administrative or office experience.
- Experience with billing invoicing accounts receivable collections or bookkeeping.
- Experience working in a law firm or professional services environment.
- Familiarity with legal practice-management or billing software such as Clio or LawPay.
- Experience with DocuSign Zoho Asana Google Workspace Microsoft 365 or similar platforms.
- Experience with AI tools beyond basic chatbot use.
- Experience with automation tools such as Zapier Make or Power Automate.
- Basic knowledge of SEO or website management.
- Experience with document formatting and preparing professional business documents.
The most important qualities we are looking for are:
- Dependability You can be trusted to complete tasks accurately and on time.
- Attention to Detail You notice errors and take pride in producing accurate work.
- Organization You can keep track of multiple tasks files deadlines and priorities.
- Initiative You look for ways to help and improve processes rather than waiting to be told what to do.
- Technology Comfort You are comfortable learning and using new software and tools.
- Curiosity You are interested in learning how AI and technology can make work easier and more efficient.
- Resourcefulness You are willing to research and figure things out when you encounter something unfamiliar.
- Professionalism You understand the importance of confidentiality accuracy and professionalism when working in a law firm.
Required Skills:
Exceptional organization and attention to detail. Strong written and verbal communication including the ability to draft professional correspondence independently. Proficiency with Microsoft Office or Google Workspace including spreadsheets. High-volume data entry with accuracy. Client invoicing billing records accounts receivable and collections support. Basic bookkeeping financial tracking and reconciliation. Experience using AI tools such as ChatGPT Claude Gemini or Copilot and the judgment to verify AI-generated work. Strong critical thinking problem solving prioritization and follow-through. Discretion with confidential information.
Required Education:
No specific degree required. Previous administrative or operations experience preferred. Billing invoicing accounts receivable collections or bookkeeping experience is a plus as is law firm or professional services experience.