Next Generation Cloud Services Specialist

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Entry level hybrid role located in Mexico City or Monterrey with 3 days a week in office required. #li-mc8

Meet your team:

BIO Americas is responsible for 24x7 Ops of important and critical SAP systems and applications embedded in an international delivery approach.
As part of BSS team the Cloud Platform enablement team is focusing on shared infrastructure services.

As IT Technology Services Specialist you are responsible for:

• Conceptual design configuration and administration of server landscapes with focus on Windows and Linux Operating systems
• Cloud administration skills
• Drive innovation to optimize automate and standardize the operational delivery processes using Agentic AI and automation tools.
• Strong collaboration with server management units in the Service Centers of Global IT IS
• Strong alignment and close cooperation with internal customers and partners

Requirements of the role:

• Strong eagerness to learn and bringa structured customer-focused approach to technical support and problem solving.
• Thrive in team settings communicate clearly and consistently uphold a positive customer service attitude.
• Two years of experience with cloud-based services along with the adaptability to work across different platforms.
• Working knowledge of programming languages such as C Java HTML Python and PHP to aid troubleshooting and automation
• Foundational understanding of AI to leverage data-driven insights and emerging technologies

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 458656 Work Area: Administration Expected Travel: 0 - 10% Career Status: Graduate Employment Type: Limited Full Time Additional Locations: #LI-Hybrid