Media Client Manager

dunnhumby is the global leader in Customer Data Science partnering with the worlds most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight advanced technology and close collaboration to help our clients grow innovate and deliver measurable value for their customers.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Nestlé Unileverand Metro.

Were looking for a talented Media Client Manager to join our Retail Media team (Temporary position). In this role you will be responsible for leading strategic relationships with retail media clients ensuring exceptional client satisfaction and driving the successful delivery of data-driven retail media solutions. You will act as a trusted advisor to retail media clients helping them leverage data analytics insights and measurement to strengthen their retail media proposition demonstrate value to advertisers and drive sustainable business growth.

You will work closely with cross-functional teams across Media Analytics Insights Data Science Operations and Product to ensure projects are delivered on time with high quality standards and aligned to client expectations and business objectives. As the primary client lead you will connect client business challenges with dunnhumbys capabilities translating complex analytical and measurement solutions into clear actionable recommendations that drive growth and create value for our clients.

What youll do

• Serve as the primary client lead and trusted advisor for a portfolio of retail media clients.
• Build strong stakeholder relationships and ensure exceptional client satisfaction through successful delivery and proactive partnership.
• Translate client business challenges into data-driven retail media analytics and measurement solutions.
• Collaborate with cross-functional teams to deliver high-quality projects and create measurable business impact.
• Lead strategic discussions on retail media effectiveness performance measurement and growth opportunities.
• Identify opportunities to expand client partnerships and maximize the value of dunnhumbys capabilities.
• Develop and mentor team members while promoting collaboration and client-centric ways of working.

What we expect from you:

• Bachelors degree or equivalent experience.
• Spoken languages: English and Spanish.
• Provenexperience in Retail Media Digital Media Marketing Analytics Advertising Media Agencies or related commercial environments.
• Demonstratedsuccess managing complex client relationships and strategic accounts acting as a trusted advisor to senior stakeholders.
• Strongunderstanding of retail media ecosystems omnichannel media planning campaign measurement and performance optimization.
• Experienceworking in data-driven environments partnering with Analytics Insights Data Science Media Operations Consulting and Product teams.
• Strongcommunication and influencing skills with experience presenting to and engaging senior decision-makers and executive stakeholders.
• Ability to translate complex analytical insights into clear business recommendations that drive client value and commercial growth.

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

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