Manager, Accounts Receivable & Collections

At Infoblox every breakthrough begins with a bold what if.

What if your ideas could ignite global innovation
What if your curiosity could redefine the future

We invite you to step into the next exciting chapter of your career journey. Bring your creativity drive your daring spirit and feel what its like to thrive on a team big enough to make an impact yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 and were looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold what ifcan take the world your community and your career.

How we empower our people is extraordinary: were recognized as a Glassdoor Best Place to Work 2025 Great Place to Work-Certified in five countries and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsias Best in Critical Infrastructure 2024 clear evidence that when first-class technology meets empowered talent remarkable careers take shape. So what if the next big idea and the next great career story comes from you Become the force that turns every what if into whats next.

In a world where you can be anything Be Infoblox.

Manager Accounts Receivable & Collections

We are looking for a Manager Accounts Receivable & Collections to join our Treasury team reporting to the Senior Manager this role you will lead the day-to-day Accounts Receivable function including Collections Cash Application and customer account management with a clear focus on improving cash flow reducing past-due balances and minimizing financial risk.

You will partner closely with Credit Sales Channels Order Management Finance Tax and Legal to resolve payment issues support revenue execution and strengthen controls across the Quote-to-Cash process. You will also be responsible for driving collection results improving forecast accuracy and supporting quarter-end and year-end objectives.

This role requires a hands-on leader who can balance operational execution team leadership and cross-functional collaboration. You will use data and business insight to guide collection strategy assess customer payment trends manage credit exposure and identify opportunities to improve efficiency through automation analytics and AI-enabled solutions.

Be a Contributor What Youll Do

Team Leadership & Operational Excellence

• Lead and develop a high-performing Accounts Receivable team responsible for Collections Cash Applications and AR operational activities
• Establish clear performance expectations accountability and operating rhythms across the team
• Coach analysts on collection strategy customer engagement issue resolution stakeholder communication and risk management
• Ensure timely execution of collection activities cash application processes reconciliations reporting and month-end close support

Collections & Customer Management

• Drive proactive collection efforts to maximize cash flow while maintaining strong customer relationships
• Review aging delinquent accounts customer disputes payment delays and collection strategies
• Provide guidance on complex collection matters escalations and customer negotiations
• Monitor customer payment behavior and identify risks that could impact collections revenue recognition or order processing

Business Partnership & Credit Risk Support

• Collaborate with Credit Sales Channels Finance Order Management and customer-facing teams to balance revenue objectives with risk management
• Support proactive management of customers with significant pipeline opportunities increasing exposure past due balances or unfavorable payment trends
• Recommend exposure management strategies payment plans collection actions and credit limit reviews based on portfolio analysis
• Participate in pipeline reviews and business discussions to help prevent order delays and support revenue realization

Forecasting Reporting & Analytics

• Own collections forecasting and provide actionable insights on cash flow expectations collection risks and portfolio trends
• Analyze account behavior payment performance customer commitments and qualitative observations to improve forecasting accuracy
• Develop and present executive-ready reporting dashboards risk assessments and recommendations
• Prepare AR Flux Analysis and support business reviews with Treasury leadership and key stakeholders

Process Improvement & Transformation

• Drive continuous improvement initiatives focused on scalability efficiency automation and control enhancement
• Identify opportunities to reduce DSO improve collection effectiveness improve forecasting accuracy and streamline operational processes
• Support ERP initiatives reporting enhancements AI-enabled workflows and digital transformation efforts
• Maintain process documentation operating procedures and AR handbook updates

Governance & Compliance

• Support month-end and quarter-end close activities
• Review manual adjustments customer refunds credit memos debit memos and other AR-related transactions
• Partner with Finance and auditors to support internal and external audit requirements
• Ensure compliance with company policies controls and accounting requirements

Strategic Initiatives

• Represent Accounts Receivable and Treasury Operations in cross-functional projects and initiatives
• Partner with leadership on strategic priorities organizational improvements and Quote-to-Cash transformation efforts
• Serve as a key contributor to business initiatives that improve customer experience operational effectiveness and financial performance

Be Prepared What You Bring

• 10 years of progressive experience in Accounts Receivable Collections Credit Accounting Operations or related Finance functions
• 5 years of people leadership experience with demonstrated success developing high-performing teams
• Strong understanding of Order-to-Cash Accounts Receivable Collections Cash Applications and customer account management
• Experience partnering with Sales Finance Channels Credit Legal and executive stakeholders
• Demonstrated ability to balance customer relationships revenue objectives and risk management considerations
• Strong analytical skills with the ability to translate data into actionable business recommendations
• Experience building reports dashboards presentations and management reporting
• Advanced Excel skills including Power Query pivot tables data modeling and reporting automation
• Experience with ERP systems preferably Oracle Fusion
• Experience with automation AI tools business intelligence platforms or workflow optimization initiatives
• Exceptional communication presentation and stakeholder management skills
• Ability to influence cross-functional teams without direct authority
• Proven ability to thrive in a fast-paced deadline-driven environment
• Bachelors degree in Finance Accounting Business Administration or related field

What success looks like:

After 90 Days

• Develop a strong understanding of Infobloxs customer portfolio AR processes collection strategies reporting environment and stakeholder landscape
• Build trusted relationships with Credit Sales Channels Order Management Finance and Treasury stakeholders
• Gain ownership of operational reporting collection reviews forecasting inputs and AR processes
• Identify opportunities to improve visibility communication documentation and reporting

After 6 Months

• Independently lead day-to-day Collections and AR Operations activities
• Establish clear operating rhythms performance expectations and accountability across the team
• Deliver accurate collection forecasts and meaningful portfolio insights
• Improve stakeholder satisfaction through proactive communication and issue resolution
• Implement process improvements that enhance efficiency reporting quality and operational visibility
• Successfully support quarter-end execution through proactive management of collection risks and pipeline exposure

After 12 Months

• Be recognized as a trusted business partner across Treasury Finance Sales Channels and Credit
• Lead a high-performing team that consistently delivers strong collection results and operational excellence
• Drive measurable improvements in collection effectiveness forecast accuracy DSO performance and process efficiency
• Influence business decisions through data-driven recommendations on customer payment behavior exposure management and risk mitigation
• Serve as the Treasury representative on strategic Quote-to-Cash ERP automation and AI transformation initiatives
• Successfully lead quarter-end and year-end execution by proactively managing collection priorities customer commitments pipeline risks and cross-functional stakeholder alignment

Belong Your Community

Our culture thrives on inclusion rewarding the bold ideas curiosity and creativity that move us a community where every voice counts continuous learning is the norm. So whether you code create sell or care for customers youll grow and belong here.

Be Rewarded Benefits That Help You Grow Thrive Belong

• Comprehensive health coverage generous PTO and flexible work options
• Learning opportunities career-mobility programs and leadership workshops
• Sixteen paid volunteer hours each year global employee resource groups and a No Jerks policy that keeps collaboration healthy
• Modern offices with EV charging healthy snacks (and the occasional cupcake) plus hackathons game nights and culture celebrations
• CharitableGiving Program supported by Company Match

Ready to Be the Difference

Infoblox is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetic information age disability veteran status or any other legally protected basis