Logistics Operations Coordinator
Job Summary
At Rapido Solutions Group we connect fast-growing U.S. companies with top global talent.
From Guadalajara and León we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity joy and passion fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work offering wellbeing programs social initiatives and real career growth.
Location:Guadalajara
Schedule: Monday to Friday 13:00 - 22:00
English Level:B2 Intermediate
Join our Track & TraceTeamand help keep our logistics network moving. Youll be the vital link between customers carriers and internal teams ensuring every shipment runs smoothly from start to finish.
Whether its solving a last-minute issue or tracking a delivery your communication and problem-solving skills will make a direct impact.
Respond to customer inquiries viaphone email or chat
Coordinatepickups deliveries and schedules
Track & trace shipments providingreal-time updates
Resolve issues withcarriers and operations teams
Maintainservice documentation and compliance reports
Excellentverbal and written communicationin English (B2 level)
Strongproblem-solving and conflict-resolutionabilities
Ability tomultitaskand manage priorities effectively
Customer-focused mindsetand positive attitude
Calm and professional under pressure
Opportunity to grow within thelogistics and customer service industry
Dynamic bilingual and multicultural work environment
Competitive salary bonusesfor evening and weekend shifts
Ongoingtraining and career development
Required Experience:
IC