Logistics Coordinator – Federal Trucking Operations Night Shif

ECT Logistics Coordinator

Location: Monterrey Nuevo León
Job Type: 4 days on / 3 days off with full benefits
Salary: $23000 MXN gross per month $1000 MXN monthly grocery voucher

Position Summary

As an ECT Logistics Coordinator you will be responsible for coordinating and monitoring customer shipments maintaining clear and timely communication with customers and internal teams and ensuring accurate shipment information throughout the transportation process. This position will support daily logistics operations through proactive shipment follow-up appointment coordination operational information validation and accurate system documentation.

Main Responsibilities

• Customer Service & Communication: Receive and respond to customer tenders calls emails and messages; provide timely responses regarding shipment status schedule changes destination or reference adjustments and special instructions.

• Shipment Tracking & Follow-Up: Monitor shipment status with Carrier Relations and provide proactive updates to customers regarding loading in-transit and delivery status. Communicate delays or incidents immediately and coordinate with Account Managers regarding additional loads when applicable.

• Appointment Coordination: Confirm pickup and delivery appointments and ensure appointment information is aligned between the customer and internal operations.

• Operational Information Validation: Review orders to ensure complete and accurate information including addresses shipment details references and time windows. Identify discrepancies or missing information before dispatch.

• System & Documentation Management: Document orders in the appropriate systems maintain accurate shipment statuses and record calls emails agreements incidents follow-ups and commitments for proper visibility and traceability.

Other Responsibilities

• Performs other related activities or projects as delegated.

Qualifications

• Bilingual English/Spanish required.

• Enthusiastic persistent and confident approach.

• Detail-oriented and committed to providing timely follow-up.

• Computer savvy with working knowledge of relevant software.

• Customer service mindset with strong communication skills.

• Excellent communication abilities with aptitude in problem-solving.

• Bachelors degree in Logistics Supply Chain or a related field preferred.

El horario es el siguiente:

Disponibilidad de turno nocturno de 12 horas 7pm-7am trabajando 4 días y descansando 4días. (ejemplo)
Semana 1
Lunes y Martes : 7pm - 7am
miércoles Jueves y Viernes: Descanso
sábado y Domingo: 9am - 9pm

Semana 2
Lunes y Martes: Descanso
miércoles Jueves y Viernes: 7pm-7am
sábado y Domingo: Descanso

el horario es posible iniciarlo a las 7:00pm a 7:00am o bien de 800pm a 8:00am