Lead IT Technician
Mexico City - Mexico
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
We are seeking a Lead IT Technician to provide IT support and leadership for enterprise-wide collaboration tools applications and this role youll work closely with teams to analyze and resolve technical issues while ensuring optimal performance of IT systems. This position offers opportunities to participate in strategic IT projects maintain cybersecurity standards and contribute to technological innovation across the organization.
REQUIREMENTS:
4 years of experience in IT support or similar technical role
Preferred Fields of Study: Information Technology Engineering Computer Science or related field
Professional IT certifications preferred (e.g. networking server management security)
Strong expertise in Windows platform administration and troubleshooting
Proficiency in Microsoft Office 365 suite and cloud-based applications
Experience with mobile platforms and iOS device management
Advanced knowledge of networks VPN configurations and connectivity solutions
Expertise in server management and virtualization technologies
Intermediate to advanced English language proficiency (verbal and written)
Strong problem-solving and analytical skills
Excellent documentation and process improvement capabilities
Ability to work collaboratively in a team environment
Experience with IT asset management and inventory control
Strong communication and customer service skills
Ability to manage complex situations with minimal supervision
Knowledge of Cybersecutiry concepts and best practices
Required Experience:
IC
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more