IT Release Manager HEX


Job Location:

Mexico City - Mexico

Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.

We are currently partnering with a rapidly growing automation-led powerhouse that serves 31 Fortune 500 companies across the financial healthcare and manufacturing sectors. With a global workforce of over 32000 employees and a presence in 28 countries our client is a titan of digital transformation. Their Automate Everything Cloudify Everything strategy ensures you will be working at the absolute forefront of AI-driven automation and cloud solutions.

This is your chance to thrive in a Customer Success First and Always environment that prizes continuous learning and radical ownership. You will collaborate within an international network of expertise across 39 delivery centers worldwide gaining exposure to complex engineering challenges that redefine industrial standards. If you are a driven professional looking for a dynamic forward-thinking workplace where your growth is the priority this is where you belong.

We are currently searching for a Job Position:

Responsibilities

  • Release Cycle Management: Plan schedule and oversee end-to-end release activities and windows ensuring seamless delivery across environments.
  • Risk & Dependency Management: Assess potential risks impacts and cross-team dependencies developing proactive mitigation actions.
  • Governance & Compliance: Maintain strict process compliance actively participate in Change Advisory Board (CAB) meetings and manage release controls for internal/external audits.
  • Stakeholder Coordination: Act as the central point of contact to coordinate plans and alignments across internal teams third-party suppliers service providers and business leaders.
  • Communication & Scope Management: Provide clear timely communication regarding release schedules QA plans commitments changes and scope updates to both technical and non-technical audiences.
  • Process Improvement: Identify operational gaps within the current release framework and recommend structural improvements to enhance efficiency.
  • Reporting & Analytics: Track measure and report on operational performance using KPIs SLAs metrics and interactive dashboards.

Requirements

  • Experience managing release cycles release windows and end-to-end release activities
  • Ability to assess risks impacts dependencies and mitigation actions
  • Knowledge of process compliance audits CAB participation and release controls
  • Coordination across internal teams suppliers service providers and business stakeholders
  • Clear communication of plans commitments risks changes QA plans schedules and scope updates
  • Ability to identify process gaps and recommend operational improvements
  • Use of KPIs SLAs metrics and dashboards for regular tracking and reporting
  • Strong understanding of ITIL and the customers IT landscape services and functional technologies

Languages

  • Advanced Oral English.
  • Advanced Spanish.

Note:

  • Fully remote.


If you meet these qualifications and are pursuing new challenges start your application on our website to join an award-winning employer. Explore all our job openings Sequoia Careers Page:
Release Management ITIL Risk Mitigation CAB Change Advisory Board Governance Stakeholder Management KPIs SLAs Process Improvement Change Control QA Plans Dashboards.

Requirements:


At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joi...