IT Mobility Asset Analyst

Job Summary**

As an IT Mobility Asset Analyst at FLSmidth A/S you will be responsible for the lifecycle management of our mobile IT assets ensuring their efficient deployment tracking maintenance and secure disposal across the organization. This role plays a key part in optimizing our mobile technology infrastructure and supporting our global workforce.

Job Responsibilities**

* Manage the entire lifecycle of FLSmidths mobile IT assets including smartphones tablets laptops and other portable devices from procurement to retirement.
* Maintain accurate inventory records of all mobile IT assets including location user assignment warranty information and service history.
* Coordinate with vendors for procurement repair and disposal of mobile devices ensuring adherence to company policies and budget.
* Oversee the deployment and configuration of mobile devices including operating system imaging application installation and security policy enforcement.
* Provide support to end-users for mobile device issues including troubleshooting hardware and software problems connectivity issues and application support.
* Manage Mobile Device Management (MDM) solutions ensuring proper device enrollment policy compliance and security updates.
* Develop and maintain documentation for mobile asset management processes policies and best practices.
* Assist in the evaluation and selection of new mobile technologies and solutions.
* Ensure compliance with data security and privacy regulations pertaining to mobile devices.
* Collaborate with other IT teams to integrate mobile assets with existing IT infrastructure.

Job Qualifications**

* Bachelors degree in Information Technology Computer Science or a related field or equivalent practical experience.
* 2 years of experience in IT asset management specifically with mobile devices.
* Proficiency with Mobile Device Management (MDM) platforms (e.g. Microsoft Intune VMware Workspace ONE Jamf Pro).
* Strong understanding of various mobile operating systems (iOS Android Windows).
* Experience with hardware and software troubleshooting for mobile devices.
* Familiarity with IT service management (ITSM) tools and processes.
* Excellent organizational skills and attention to detail.
* Strong communication and interpersonal skills with the ability to support diverse user groups.
* Ability to work independently and as part of a team in a fast-paced environment.
* Knowledge of asset lifecycle management best practices.
* Fluency in English both written and spoken.

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