IT Engineer (Network)

Nu is the leading digital bank in Latin America serving 135 million customers across Brazil Mexico and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people Nu caters to customers complete financial journey promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nus impact has been recognized in multiple awards including Time 100 Most Influential Companies Fast Companys Most Innovative Companies and Forbes Worlds Best Banks.

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The Network Engineer will join the Connectivity Engineering team within Nubanks Foundation Business Unit supporting core connectivity platforms in Mexico and across Latin America. Connectivity Engineering designs builds and operates the network backbone that keeps Nubanks products securely available to customers worldwide.

In this role you will operate with meaningful autonomy on well-defined connectivity work data center WAN and cloud edge partnering with senior engineers on the teams most complex initiatives. You will also contribute to our ongoing shift toward an automation- observability- and governance-first connectivity stack.

• Implement and troubleshoot network solutions across data center WAN and cloud edge environments partnering with senior engineers on the teams most complex initiatives.

• Own Low-Level Design (LLD) for your initiatives and contribute to High-Level Design (HLD) discussions for broader connectivity efforts.

• Build and operate data center and WAN connectivity components including day-to-day support for VXLAN/EVPN fabrics.

• Own production support for assigned scope: incident troubleshooting change execution and root cause analysis including a weekly on-call rotation.

• Monitor and tune network observability tooling (Prometheus & Grafana) identifying performance issues and proposing improvements.

• Perform vulnerability management on network and security devices following established remediation and compliance processes.

• Maintain accurate network inventory in NetBox keeping documentation and topology data up to date.

• Contribute to automation initiatives (scripting IaC) that reduce manual toil with support from senior engineers on more complex automation.

• Collaborate with Cloud Security and Product teams and contribute to documentation and operational standards.

• Routing & switching fundamentals: independent hands-on experience with BGP and OSPF plus core Layer 2 (VLANs STP LACP port security).

• Network security fundamentals: hands-on experience with ACLs NAT and VPN (IPSec-based) plus working experience with at least one Next-Gen Firewall platform (Palo Alto or Fortinet).

• Production operations: independent troubleshooting and change execution in a production network environment including packet-level analysis (tcpdump Wireshark) and core services (DNS DHCP NTP SNMP).

• Enterprise network exposure: hands-on experience with at least one of the following WAN technologies (MPLS SD-WAN) high-availability protocols (HSRP/VRRP) or data center/VXLAN fabrics.

• Experience as a Network Engineer.

• Scripting/automation experience (Python Ansible or Terraform).

• Observability tooling experience ideally Prometheus & Grafana; exposure to ThousandEyes or similar is a plus.

• Cloud networking exposure (AWS VPC or equivalent).

• Familiarity with enterprise load balancers (F5 BIG-IP or similar).

• CCNA (or equivalent); actively pursuing CCNP is a plus.
  
  Location for this opportunity (City Country)
  Mexico City Mexico
  
  Our Benefits

• Chance of earning equity at Nu

• Extended maternity and paternity leaves

• Health and life insurance

• Dental and Vision Insurance

• NuCare - Our mental health and wellness assistance program

• Nucleo - Our learning platform of courses

• NuLanguage - Our language learning program

• Holiday Bonus (Aguinaldo) of 30 days of pay per year

• 17 days of paid vacation with 25% vacation bonus

• Gym partnership

• Food card

• Work-from-home Allowance

• Parental Consultancy

• Relocation Assistance Package if applicable

  
  Work Model for this Role
  Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week on strategic days designed to maximize team connection and collaboration. For more details visit how we build technology at Nubank:

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Our recruitment process may involve the use of artificial intelligenceenabled tools such as automated interview transcription and analysis to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.

Required Experience:

IC