General Manager

What youll do...

• Lead the pre-opening planning and execution phase in collaboration with the corporate team including the development of the Operating Budget Marketing & Sales Plan and Capital Budget ensuring full alignment with brand and ownership expectations.
• Fully own the commercial performance of the property including P&L revenue generation budgeting forecasting and delivery of net operating income targets.
• Establish monitor and manage annual budgets ensuring accurate forecasting and alignment with financial goals while maintaining control of labor and expense guidelines to optimize profitability.
• Develop and execute strategic action plans to achieve or exceed revenue and profitability targets across all restaurant and bar outlets ensuring strong commercial performance.
• Play a key role in hiring decisions ensuring the attraction selection training and development of top talent while building strong succession pipelines and team capability.
• Establish priorities and lead key operational initiatives such as the preparation presentation and subsequent achievement of the hotels annual Operating Budget Marketing & Sales Plan and Capital Budget.
• Execute the highest brand standards across all operations ensuring consistent quality of service product excellence and adherence to SOPs including health safety and regulatory compliance.
• Provide hands-on leadership to all Heads of Department fostering a high-performance culture strong team engagement and consistent people management practices.
• Foster strong collaboration with corporate and brand teams to ensure alignment on standards strategy and operational execution.
• Champion continuous improvement initiatives across all operations to enhance efficiency guest experience and overall performance.
• Oversee all quality evaluation processes and strive to improve all qualitative metrics.
• Ensure full compliance with all applicable local laws and regulations including liquor licensing health and sanitation standards.
• Build and maintain a strong local presence for the property strengthening community relationships and positioning the restaurant/hotel within the destination.
• Oversee reporting processes ensuring timely and accurate submission of payroll revenue reports schedules forecasts and operational action plans.
• Serve as the central communication hub between guests team members ownership brand representatives and key external partners.
• Be front-facing and high-touch with our guests involved in handling guests throughout their journey and setting the example for the team to engage in excellent guest experience and recovery at every turn.
• Be a part of the evolution of Ennismore as it expands further in the Latin America and Americas region.

And everything else in-between

Qualifications :

What were looking for...

• You are an experienced General Manager a commercially savvy operator and have prior experience in a similar role. A minimum of 5 years experience as a Hotel General Manager.
• You have significant experience in high-end Lifestyle hotels ideally in Mexico or similar leisure markets.
• You have experience leading successful openings transitions and resort properties and luxury & lifestyle properties where the experience is branded from beginning to end.
• You are comfortable in the spotlight but always remain humble and kind.
• You have a passion for hospitality you inspire an enthusiastic guest-centered approach.
• You can turn any situation around into a positive experience for all guests and team alike.
• You think big and encourage your team to believe.
• You are comfortable with the strategic as well as day to day detail.
• You are a natural at leading and managing others and you lead by example creating an environment where your team can be their best self.
• You have an aptitude to perform numerical analysis of data and formulate conclusions and solutions.
• You are able to easily identify and utilize emerging trends and technology to generate revenue.
• You exhibit a professional attitude diplomacy and an ability to handle difficult situations.
• You are highly responsible reliable and ethical. A reputation for honesty and integrity.
• You get things done independently and skilled at taking decisive action.
• Youre a strong team leader a natural at managing and inspiring others in a way that gets the best out of them.
• You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.
• You make people feel good - your team guests and colleagues alike. You make a positive impact.
• You are an excellent relationship builder confident in working with other teams and leaders; youre passionate about what we can achieve together.

Additional Information :

Whats in it for you...

• The opportunity to join an innovative fast-growing international group thats committed to not just building new hotels but building scale globally.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team thats very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• Great discounts across the entire Ennismore family
• A competitive package and plenty of opportunity for development.

Remote Work :

No

Employment Type :

Full-time