Dispatch | Weekends
Job Summary
At Rapido Solutions Group we connect fast-growing U.S. companies with top global talent.
From Guadalajara and León we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity joy and passion fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work offering wellbeing programs social initiatives and real career growth.
Location: Guadalajara
Schedule:Wednesday to Sunday 07:00-16:00
Additional Benefits:
$1000 MXN grocery vouchers
$500 MXN punctuality bonus
English Level: B2 Intermediate
Position Overview
The Dispatcher will be responsible for coordinating freight movements managing carrier relationships and ensuring smooth day-to-day logistics operations. This role requires strong organizational skills the ability to multitask in a fast-paced environment and excellent communication to keep shipments on schedule and customers satisfied.
Key Responsibilities
Load Management: Build schedule and manage freight loads across various carriers.
Tracking & Tracing: Monitor shipments in real time proactively addressing any delays or issues.
Carrier Operations: Coordinate dispatch activities including assigning loads to carriers and overseeing execution.
Load Planning: Identify optimal lanes and locations for booking loads to maximize efficiency and reduce costs.
Carrier Sales & Relationship Management: Negotiate rates build long-term partnerships and maintain positive relationships with carrier partners.
Problem Resolution: Troubleshoot operational challenges to ensure service commitments are met.
Data & Reporting: Maintain accurate records of shipments performance metrics and carrier activity.
Qualifications
13 years of experience in dispatching carrier operations or logistics coordination (preferred).
Strong understanding of freight operations carrier networks and load booking.
Proficient in transportation management systems (TMS) and Microsoft Office Suite.
Excellent communication negotiation and organizational skills.
Ability to work in a fast-paced environment and make quick informed decisions.