Creative Ops Mgr, Brand & Copy, Amazon Music Design & Creative Operations

Are you excited about driving impactful creative programs that elevate the Amazon Music
brand and customer experience Are you driven by the challenge of building and
optimizing end-to-end program management frameworks to streamline creative
workflows and unlock efficiencies Do you want to hone your skills in enabling and
improving processes alongside a global team of content creators and design experts If so
the Amazon Music Design & Creative Operations team is looking for a talented passionate
Creative Operations Manager with a track record of strategic program delivery cross-
functional collaboration and process improvement to support the Brand & Creative
Strategy team.

Key job responsibilities
Support team of brand strategists and copywriters in capacity planning across campaigns creative and internal team needs
Help maintain creative brief templates and intake processes
Track and manage project timelines
Support Copywriters and Strategists in workflow management
Assist in coordination between internal teams and external partners
Help track costs and budget on behalf of team
Support implementation of content development workflows
Maintain process documentation and knowledge repositories
Help identify opportunities for workflow improvements
Follow and promote best practices in copy and strategy operations
Support workflows for internal initiatives and larger campaigns
Help maintain creative review and approval processes
Track creative versions and marketing asset iterations
Assist in creative resource allocation
Build relationships with creative and marketing partners

A day in the life
Were growing quickly and hiring the best talent to drive our creative vision forward. This
is an exciting opportunity to join our Amazon Music Design and Creative Operations team
as a Creative Operations Manager managing work within our Brand Creative Copy &
Strategy this role you will be responsible for leading and optimizing key
programs that span creative marketing product and brand strategy launches. You will
serve as a central creative operational hub building the frameworks governance
structures and cross-functional collaboration mechanisms required to successfully deliver
strategic creative initiatives.

About the team
The Design and Creative Operations team is an embedded within the overall Design
organization striving and focusing on operational excellence across all business verticals
within Amazon Music. The Design and Creative Operations team is responsible for
establishing the end-to-end workflow and standard operating procedures (SOPs) for
creative collaboration with all marketing product and partner design teams. We set the
standard for the process earning trust with all partners biasing for action when working
within tight parameters and using sound judgment to make decisions in areas of ambiguity
or uncharted territories. Importantly Design and Creative Operations also play a key role
in high-level reporting defining and tracking key performance metrics and maintaining
comprehensive documentation on our operational processes and best practices. They
partner closely with our counterparts in Brand Creative and Brand Strategy along with
R&B and Product Design to launch bar-raising experiences across events livestreams
features promotions and the product itself.

- Knowledge of the workflow within a marketing production or creative department or company
- Experience in English-language communication skills both written and verbal
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- 3 year of experience in creative production program coordination or similar role

- Experience and understanding of the workflow within a marketing production or creative department or company
- Experience in Adobe Creative Suite applications with high proficiency in Adobe WorkFront
- Workflow and process optimization through AI tooling

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