Compliance Specialist
Mexico City - Mexico
Job Summary
Our Global Service Center (GSC) in Mexico has been thriving and were taking it to the next level. As part of our GSC Americas team youll be at the forefront of driving excellence across our global network collaborating with diverse professionals and embracing challenges that inspire growth. If youre ready to propel your career with a world leader in transport and logistics Maersk is your destination. Embark on a journey with us where your passion will navigate the future of global commerce.
The Compliance Specialist is responsible for ensuring all service workers vendors and operational partners meet required compliance standards prior to activation and throughout engagement. This role manages onboarding workflows background screening processes and compliance tracking systems to ensure adherence to company policies client requirements and regulatory guidelines.
Education & Experience
- Bachelors degree preferred
- 13 years of experience in compliance procurement or vendor onboarding
- Experience with background screening platforms (e.g. First Advantage Candid)
- Familiarity with compliance requirements in logistics transportation or 3PL environments
- Experience working with vendors and cross-functional teams
Skills & Competencies
- English Proficiency Level: Advanced (C1)
- Strong attention to detail and organizational skills
- Ability to manage high-volume tasks with accuracy and urgency
- Proficiency in data tracking systems (e.g. Airtable Excel or similar tools)
- Excellent written and verbal communication skills
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Problem-solving skills with a proactive approach
Compliance & Onboarding
- Review and process service worker onboarding submissions for accuracy and completeness
- Ensure all required screenings are completed including:
- Background checks (e.g. First Advantage or Candid)
- Drug testing (5-panel)
- Motor Vehicle Records (MVR) for drivers
- Verify identification documents and ensure alignment with submitted information
- Enforce compliance standards and ensure no service worker is activated without meeting all requirements
Data Tracking & Systems Management
- Maintain accurate and up-to-date records in tracking systems (e.g. Airtable or internal databases)
- Monitor and update compliance statuses (e.g. Application Pending Approved Not Approved)
- Track background check progress expirations and renewals
- Ensure required fields (e.g. Order IDs status codes) are consistently documented
Vendor & Service Worker Communication
- Communicate with vendors and service workers regarding compliance requirements and outstanding items
- Send follow-ups for incomplete onboarding steps (email SMS phone outreach as needed)
- Provide clear guidance on corrective actions for failed or incomplete screenings
- Partner with site leaders and vendor points of contact to ensure timely resolution
Issue Resolution & Escalation
- Identify discrepancies (e.g. RightID issues invalid documentation expired licenses)
- Escalate complex compliance issues to leadership or appropriate teams
- Coordinate re-runs of screenings when required
- Support dispute processes for background check results
Audit & Reporting
- Conduct regular audits of service worker records to ensure compliance
- Support reporting needs for internal stakeholders and external clients
- Ensure compliance with annual or recurring screening requirement
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
IC
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries