Cloud Network Operations Engineer Entry Level
Job Summary
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
Entry level role located in Monterrey Mexico. Selected candidate will attend office 3 days a week.
Role Overview
We are looking for network engineers to support customer-facing network services running on public cloud infrastructure.
The ideal candidate does not need to be an expert in every cloud platform or technology. We are looking for engineers with a solid foundation in networking combined with practical exposure to public cloud environments. Engineers with strong fundamentals can be trained on our specific services technologies and operational processes.
Core Requirements
Candidates should have practical experience in both networking and cloud infrastructure.
Networking
Good working knowledge of several of the following:
TCP/IP and IP networking
Routing and switching
VPN technologies and troubleshooting
Firewalls and network security
Load balancing
DNS
Network troubleshooting and fault isolation
Candidates should be comfortable investigating connectivity problems and understanding network traffic flows.
Cloud
Practical experience with at least one major public cloud platform such as:
IBM Cloud
AWS
Microsoft Azure
Google Cloud Platform
Alibaba Cloud
Experience should include a basic understanding of cloud networking concepts such as:
Virtual networks / VPCs
Subnets
Routing
Security groups / network ACLs
VPN and private connectivity
Cloud load balancers
Cloud firewalls
Operational Skills
Candidates should be comfortable working in an operational environment including:
Troubleshooting customer-impacting incidents
Following operational procedures and runbooks
Working with engineering and support teams to resolve issues
Documenting technical findings and actions
Escalating complex issues appropriately
Working within incident change and problem management processes
Experience supporting production or customer-facing environments is highly desirable.
Additional Skills
Experience in any of the following would be beneficial but is not required:
DDoS protection services
Infrastructure automation
REST APIs
Terraform
Ansible
Python or scripting
Monitoring and observability tools
What We Are Looking For
Above all we are looking for engineers who:
Have strong networking fundamentals
Have some practical cloud experience
Can troubleshoot methodically
Are willing and able to learn new technologies
Can operate effectively in a customer-facing production environment
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 459801 Work Area: Software-Development Operations Expected Travel: 0 - 10% Career Status: Graduate Employment Type: Regular Full Time Additional Locations: #LI-Hybrid
Required Experience:
Junior IC
About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more