Cash Application Team Support

Cash Application Team Support - Temporary contract

Reports To: Manager - Cash Application

Location: Monterrey Mexico OR Queretaro Mexico

Environment: Remote

Work Schedule:

This position is temporary full-time (approx. end of 2026) and remote Monday through Friday from 7:00 AM to 4:00 PM with an hour break.

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services data-centric network solutions and a seamlessly integrated platform we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether youre just starting your career or are an established professional looking for your next opportunity Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work:

As a Cash Application Team Support you will assist with collecting organizing and maintaining documentation supporting testing activities and completing project-related administrative tasks. This position is designed to support the team so they can remain focused on daily Cash Application operations.

How You Make a Difference Everyday:

• Collect organize and maintain documentation for bank transition and process improvement initiatives.
• Gather information from internal and external stakeholders.
• Support AI and other testing efforts
• Maintain files spreadsheets and supporting documentation.
• Assist with updating standard operating procedures (SOPs) and other process documentation.
• Complete administrative and project support tasks as assigned.
• Provide general support to the Cash Application team during operational initiatives.
• Perform other duties as assigned

Youve Got This

• Strong communication skills
• Strong organizational skills
• Exceptional attention-to-detail
• Minimum 1 year proficiency with Microsoft Excel Filters Formulas VLookups & Pivots required
• Previous administrative or project support experience is preferred
• Bachelor of Science preferred

• Bi-lingual in English/Spanish; proficient level for verbal and written communication

What We Offer:

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Life Insurance policy for you starting 30 days after employment
• Personal Health Insurance coverage for you Major Medical
• 30 days Aguinaldo Christmas bonus or prorated percentage your first year
• Vacation time starting at 12 days. Additional days will increase per Mexican Law
• Premium Vacation 50% vacation days (Prima vacacional)
• You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa) 6% or the Maximum amount by Mexican Law
• You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit qualifications abilities and the Companys needs and resources. The Company does not discriminate in recruiting hiring compensation promotions discipline termination or any other aspect of employment on the basis of an individuals actual or perceived race color creed religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity national origin ancestry citizenship status age disability marital status military service or status genetic information arrest and conviction record credit history or any other basis protected by applicable law.