Business Analyst – Automation, Analytics & AI

Job Description

The Business Analyst Automation Analytics & AI (BA AA & AI) supports the identification delivery and sustainment of country-level automation analytics and AI solutions that enhance clinical trial operations. Working under the guidance of the Clinical Research Director (CRD) and in close collaboration with the RRO Automation Analytics & AI Lead (RAAI Lead) and Senior Business Analysts the role assists with business case preparation data analysis dashboard/report building workflow documentation solution testing training and user support.

The BA AA & AI helps ensure solutions are compliant adopted and continuously improved and may be involved in supporting alignment and scalability for regional and global solutions. As needed the BA AA & AI may also support initiatives driven by Regional Operations teams such as Global Site Agreements (GSA) Global Trial Optimization (GTO) Global Sites Budgets and Payments (GSBP) and Essential Document Management (EDM).

Key Responsibilities:

• Intake & analysis support

• Assist in compiling business cases gathering requirements mapping processes and documenting user stories and acceptance criteria.

• Conduct data exploration and prepare baseline metrics to define problem statements and expected benefits.

• Verify with relevant central repositories and teams if there are similar tools to avoid duplication; summarize reuse opportunities and recommendations for the Sr. BA AA & AI and RAAI Lead.

• Solution build & testing

• Build and maintain country dashboards and basic automations under supervision using approved platforms.

• Prepare test scripts perform user acceptance testing (UAT) coordination and document outcomes; support validation and release documentation.

• Support configuration and minor enhancements; triage user feedback and escalating defects/issues as needed.

• Reporting & metrics

• Produce routine operational reports and Key Performance Indicators (KPI) dashboards; maintain data definitions and refresh cadence.

• Track solution performance metrics (e.g. adoption data quality cycle time) and prepare updates for stakeholders.

• Compliance & change support

• Ensure adherence to ICH GCP Company policies and local regulations in documentation and solution usage.

• Support change management activities (training materials user guides quick reference content) and deliver end-user training sessions.

• Collaboration

• Collaborate with country regional and headquarters teams such as Sr. BA - AA & AI / RAAI Lead and Global Clinical Data Integration (GCDI) / Information Technology (IT) partners; share learnings and templates with peers.

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Required Skills:

Preferred Skills:

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