Business Analyst-1

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Role Definition
Participates in ensuring compliance requirements for the Global Supply Chain are met and following processes and best practices.

Responsibilities
Completing SOX financial reviews for ERP systems
Responding to audit inquiries for the Global Supply Chain
Supporting process improvements with finance legal and supply chain
Documenting process and creating training guides for all steps in process

Skills Descriptors
Business Analysis: Knowledge of business analysis and the set of tasks techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Level Basic Understanding:
Explains the key concepts techniques and steps involved in the business analysis process.
Lists examples of how the organization realized the benefits of business analysis and improved the way of doing business.
Outlines the scope of the business analysis process.
Understands the purpose of each business analysis technique and their specific needs.

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Basic Understanding:
Describes basic elements and benefits of core applications supported by own area.
Names the organizations core application systems.
Names major business functions and services supported by core applications.
Locates and uses relevant documentation for core applications.

Information Capture: Knowledge of the methods channels and processes to obtain needed information; ability to identify capture and document relevant business information in an auditable organized understandable and easily retrievable manner.
Level Working Knowledge:
Follows defined procedures to document all routine information.
Identifies relevant established standards policies and practices.
Fulfills routine information capture needs in own area.
Uses automated tools to capture organize and archive relevant information.
Cites examples of different types of relevant information that need to be captured.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Basic Understanding:
Names specific tools or techniques that can be used to support the analytical thinking process.
Describes specific software applications or products used for business analytics.
Gives examples of how analytical thinking has been used to resolve problems.
Helps others research and learn more about business analytics tools and applications.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.
Level Working Knowledge:
Provides prompt and effective responses to client requests and interactions.
Monitors client satisfaction levels on a regular basis.
Alerts own team to problems in client satisfaction.
Differentiates the roles and responsibilities in a business relationship.
Works with clients to address critical issues and resolve major problems.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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