Bellperson

This role is about more than moving luggage its about creating trust reassurance and ease from the moment our guests arrive. As a Bellperson you are the first impression and a steady presence throughout their journey. With a natural service orientation attention to detail and calm professionalism you ensure that every guest interaction is smooth thoughtful and memorable. 

What Youll De Doing

Guest Connection 

• Warmly greet and farewell guests assisting with luggage transportation and parking. 
• Escort guests to rooms introducing resort amenities and services with confidence and clarity. 
• Provide accurate information and thoughtful recommendations on local wellness culture and adventure experiences. 
• Respond promptly to guest requests ensuring their comfort and convenience at every stage. 

Operational Excellence 

• Safely handle guest luggage packages and special belongings with care and discretion. 
• Maintain an orderly polished atmosphere in lobby and public areas. 

Team & Culture 

• Collaborate with Front Office and Concierge to deliver seamless guest journeys. 
• Work steadily and reliably in both predictable and peak periods. . 

Qualifications :

Your experience and skills include:

• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team
• Must be available to work a variety of shifts including mornings evenings overnights weekends holidays.    
• Fluent in English

Physical Aspects of Position include but are not limited to the following: 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Constant kneeling pushing pulling lifting
• Frequent ascending or descending ladders stairs and ramps

Additional Information :

Whats in it for you... 

• The opportunity to join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team thats very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Discounts across the entire Ennismore family of brands.

Remote Work :

No

Employment Type :

Full-time