Analyst OTC

The Opportunity:

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers supply count on our people to make it happen.

At Maersk were not afraid to drive change or reinvent ourselves. As a result of this our Global Service Center (GSC) in Asia has partnered with Americas region to create a new GSC hub in the Americas based in Mexico City Mexico and a dedicated GSC satellite center in Santos Brazil.

These new locations are designed to enhance our customer experience by being even closer to them facilitating multi-lingual and scalable talent availability enable standardization of processes all while supporting our customers growing needs.

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

Energizing and pioneering this is also an environment that keeps you motivated. Youll be joining a values-led genuinely diverse and talented team that is passionate and inspiring while supporting each other.

We strive to deliver the right environment for the right people while fostering a culture of fairness mutual respect responsibility and care for our business and our customers.

We have a competitive compensation and benefits package. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

We value the diversity of our talent and will always strive to find opportunities to unfold your potential. Were proud of that and we see it as a genuine source of strength for building high performing teams.

Job Description

• Perform customer analysis on the trending payments disputes on account etc. and proactively
• drive Collections using this information.
• Coordinate with cash applications invoicing dispute D&D Sales etc. teams on actions pending to ensure timely resolution of customer issues.
• Execute outbound telephone calls and other contact to customers (Customer queries/requests/disputes logging)
• Communicating with stakeholders/customers via email telephone VC etc.
• Highlight risks on customer account and proactively have action plan to mitigate the risk
• Reconcile customer accounts
• Follow up with customers regarding past-due payments
• Update client billing information
• Billing invoice generation and processing
• Perform timely Self -Assessment for OTC controls and ensure 100% control effectiveness.
• Maintain documentation for compliance reporting and audits
• Revenue analysis by customer by service by volume mix
• Posting of Tax entries on collection
• MDM support to create new customers.
• Training and coaching new team members.
• Participate and support testing and implementation of improvement initiatives.

Who we are looking for:

The minimum education experience knowledge skills & abilities required to perform the position.

• Bachelors degree in accounting or finance (preferred)
• 1-4 years of Accounts Receivables experience.
• English Level (oral and written): Intermediate or higher (required)
• Prior experience of working on IFS system would be an added advantage.
• Good knowledge of E2E AR process and procedures.
• Good knowledge of MS office Word Excel etc.
• Familiar with MS Outlook & Internet.
• Good communication skills Should be able to independently communicate with stakeholders via emails telephone etc.
• Good personal attributes Confident & Team player

If you have been reading so far were glad to see you are interested!

Use your skills to make a difference and join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade! Apply now!

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers supply chains. As the world leader in transportation services we operate in 130 countries and employ around 70000 people. Learn more about us at:

Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regards to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition veteran status gender identity genetic information or any other characteristic protected by federal state or local law.

A.P. Moller - Maersk is an integrated logistics company. We go all the way to connect and simplify global trade for a growing world.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .