Analyst, EFT Trade Compliance and Operations

Primary Function of Position

The Analyst EFT Trade Compliance and Operations is responsible for overseeing and coordinating all international movements originating from the United States to destinations worldwide including but not limited to Mexico Germany Bulgaria and Malaysia. The scope includes equipment service parts repairs upgrades returns loaners demonstrations manufacturing-related tools components and materials. This role serves as the primary coordinator for the end-to-end Shipment Authorization Form (SAF) process and as the operational interface among engineering manufacturing supply chain procurement logistics customs brokers suppliers and trade compliance. The position owns shipment visibility status management escalation handling regulatory readiness classification governance permit management and export/import compliance from submission through U.S. export and destination-country import. It ensures products are properly classified registered documented and compliance-ready before shipment approval.

Essential Job Duties

• Manage end-to-end international movements of capital equipment repairs returns demonstration units components service parts manufacturing-related tools and materials from the United States to countries worldwide
• Serve as the primary point of contact for international outbound movements from the United States and related returns and lead cross-functional escalation calls for critical shipments. 
• Manage active Shipment Authorization Form (SAF) requests monitor shipment milestones and readiness and serve as the primary owner of the SAF Helpline Zoom Channel. 
• Provide shipment status updates to engineers and project teams track open issues and ensure timely resolution. 
• Coordinate with customs brokers freight forwarders and logistics providers to support timely U.S. export and destination-country import clearance and resolve holds delays documentation issues and classification discrepancies. 
• Manage U.S. export and destination-country tariff classification activities. 
• Partner with engineering manufacturing supply chain procurement suppliers and trade compliance to obtain and evaluate technical information required for classification and country of origin determinations. 
• Review engineering drawings Bills of Materials product specifications materials component information and product functionality to support HTS Schedule B ECCN and country of origin determinations. 
• Verify completion of classification country of origin documentation FTA eligibility metal certificates permit or license approvals and customs documentation readiness. 
• Evaluate destination-country import requirements including permits product registrations labeling or conformity requirements special regulations and customs restrictions. 
• Coordinate product data required for applicable customs inventory control and trade compliance systems.
• Ensure products are compliance-ready before shipment authorization and support inventory registration requirements and customs record maintenance. 
• Ensure accurate tracking of exported imported transformed returned scrapped and transferred goods. 
• Prepare review and validate commercial invoices export filings permits licenses certificates temporary import/export documents and country-specific customs declarations. 
• Ensure compliance with U.S. export requirements destination-country import regulations applicable trade laws sanctions and restricted-party requirements and company policies. 
• Maintain complete audit-ready trade records and ensure proper export documentation recordkeeping and regulatory compliance. 
• Support engineering manufacturing service and supply chain teams with global trade compliance requirements. 
• Support tariff and export classification country of origin determinations and trade program utilization. 
• Participate in internal audits and government compliance reviews perform trade compliance due diligence and transaction reviews and support audits and investigations. 
• Identify compliance risks implement corrective actions and define requirements for new shipment types and destination countries. 
• Develop and maintain SOPs procedures work instructions playbooks knowledge repositories and classification databases. 
• Identify process improvement and automation opportunities and support implementation of global trade technology solutions. 
• Maintain SAF tracking dashboards and monitor SLA performance; report shipment aging cycle times backlog and escalation metrics. 
• Perform other duties tasks and special projects as assigned. 

Qualifications :

Required Skills and Experience

• Bilingual in English and Spanish (written and verbal).
• Minimum 5 years of experience in:
• U.S.-Mexico cross-border operations
• Customs compliance
• Import/export operations
• IMMEX program administration
• Experience preparing customs documentation and supporting customs audits.
• Strong analytical and problem-solving skills.
• Advanced Excel skills (Macros) and ERP system experience.

Preferred Skills and Experience

• Experience in the medical device healthcare pharmaceutical or highly regulated manufacturing industry.
• Experience with FDA-regulated products.
• Knowledge of USMCA and other free trade agreement requirements. 
• Experience with SAP GTS Annex 24 software or other customs compliance systems.
• Customs certifications or trade compliance credentials are a plus.

Knowledge of:

• IMMEX Program
• Annex 24
• Annex 30
• U.S. Import Compliance
• U.S. Export Compliance
• Customs broker management
• Temporary import/export programs

Education & Training

• Bachelors degree in engineering international trade customs administration supply chain business logistics or a related field.

Working Conditions

• Normal office conditions.
• Travel required (<10%) both domestic and international.

Additional Information :

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados y prohibimos cualquier tipo de discriminación y acoso independientemente de su raza sexo condición de embarazo orientación sexual identidad de género origen nacional color edad religión condición de veterano protegido o de discapacidad información genética o cualquier otra condición protegida por las leyes federales estatales o locales aplicables.

Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR 743.13(b)) algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.

Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (TCP por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).
Para cualquier puesto en Intuitive sujeto a controles de exportación las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial la cual puede o no ser flexible y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.

Este puesto puede cubrirse con un nivel de puesto diferente al indicado aquí según las necesidades del negocio y/o la experiencia los conocimientos y las habilidades del candidato o la candidata seleccionado. La compensación se basará principalmente en el nivel del puesto en el que se cubra el rol y en las cualificaciones del candidato o la candidata de conformidad con la legislación aplicable.

Remote Work :

No

Employment Type :

Full-time