AI-UX Interaction Designer

• Define and frame high-value customer and business problems using qualitative and quantitative research analytics and stakeholder input
• Lead discovery efforts to uncover unmet needs operational inefficiencies and opportunity areas within complex systems
• Translate ambiguous problem spaces into clear opportunity areas design principles and measurable outcomes

• Leverage AI tools (e.g. generative AI research synthesis tools design copilots)
• Thoughtfully integrate AI into end-to-end design workflows (e.g. research synthesis prototyping concept generation) to drive speed innovation and decision quality
• Apply human-AI interaction principles to ensure transparency usability and trust in AI-powered experiences

• Design and deliver NLQ (Natural Language Query) and chat-based interfaces including context-aware multi-turn conversational experiences
• Define interaction models for AI systems that balance automation user control and explainability
• Ensure conversational patterns are intuitive scalable and aligned to user mental models

• Design scalable cohesive solutions across complex multi-product ecosystems
• Create annotated prototypes and wireframes that communicate complex software behaviors
• Contribute to and evolve design systems patterns and governance frameworks
• Conduct user research and synthesize insights into actionable visualizations

• Apply deep understanding of design systems to ensure all componentsincluding conversational interfacesare scalable accessible and consistent across the product ecosystem
• Align interaction patterns with enterprise design standards and governance models
• Connect individual feature design decisions to broader system behavior and long-term platform strategy

• Partner with Product Management and Engineering to translate abstract problems into clear design roadmaps and deliverables
• Drive outcomes by linking design decisions to measurable business and user impact
• Balance desirability feasibility and viability in solution development

• Influence product and engineering strategy through evidence-based recommendations
• Represent the users voice across cross-functional teams and decision forums
• Facilitate alignment across UX Product and Engineering on priorities trade-offs and solution direction

• For roles in Mexico Bachelors degree
• For roles in Brazil: Experience in Digital Technology and UX Strategy/Design; knowledge level comparable to abachelors degree in design.
• Experience in Digital Technology and UX Strategy/Design; knowledge level comparable to aBachelors degree in Design

Desired Characteristics

• Strategic Mindset:Naturally connects individual feature design to broader system behavior and long-term platform strategy. Moves beyond pixel-pushing to link design efforts directly to measurable business outcomes.
• AI & Conversational Fluency:Demonstrated ability to go beyond basic chat implementation; understands the nuances of human-AI trust conversational state management and the ethical implications of automated systems.
• Systemic Craftsmanship:A systems-first designer who approaches Figma components not just as assets but as scalable governance tools. Proficient in leveraging automation (Figma Make etc.) to maintain high-velocity output without sacrificing quality.
• Influential Leadership:A proactive communicator who can translate technical complexity into clear compelling narratives for non-design stakeholders. Comfortable operating where projects are ambiguous and direction is evolving.
• Cross-Disciplinary Agility:A team player who balances desirability feasibility and viability effectively bridging the gap between product strategy and engineering execution.