Administrative & Operations Assistant

Hey there!
Were Fever the worlds leading tech platform for culture and live entertainment.

Our mission To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach were revolutionizing the way people engage with live entertainment.

Every month our platform inspires over 300 million people in 55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology helping them scale innovate and enhance their events to reach new audiences.

Our results Weve teamed up with major industry leaders like Netflix F.C. Barcelona and Primavera Sound presented international award-winning experiences and are backed by several leading global investors! Impressive right

To achieve our mission we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience

Now lets discuss this role and what you will do to help achieve Fevers mission.

Were Hiring: Support Agent Candlelight Mexico
Hybrid in Mexico City Full time (Monday-Friday)

Were looking for a proactive and detail-oriented Support Agent/ Administrative & Operations Assistant to join our Candlelight teamworking behind the scenes to bring magical experiences to life across the Mexican region while being based in Mexico City.

This role focuses on ensuring that the administrative documentation data management and operational processes behind our events run smoothly. You will play a key role in managing event-related information maintaining databases and records coordinating contracts and approvals supporting reporting processes and ensuring that materials are accurately prepared and submitted across different platforms and stakeholders.

The ideal candidate is highly organized hands-on comfortable taking ownership of tasks and able to work autonomously in a fast-paced international environment.

• Compile and organize sales and attendance data for reporting to performing rights organizations.
• Edit and prepare PDFs for upload and submission to online platforms.
• Assemble contracts and supporting documentation for submission to legal internal teams.
• Catalogue and tag metadata on performance recordings ensuring information is accurate complete and properly organized.
• Track and approve rehearsals.
• Clean organize and maintain Airtable databases ensuring information is accurate and up to date.
• Maintain visibility across tasks deadlines approvals and project progress.
• Submit musicians talking points and other materials for translation across a wide range of languages.
• Follow up with relevant stakeholders to ensure information documentation and deliverables are completed on time.

• You live in Mexico City and are legally eligible to work here
• You speak Spanish & English fluently
• Experience in structured operations support or admin roles
• Strong attention to detail process orientation and follow-through
• Comfort using Google Sheets or Excel (intermediate level or higher)
• A team-first mindset clear communicator and proactive problem-solver
• Ability to juggle tasks and priorities in a fast-paced environment

• Background in events production or the music industry
• Experience in administrative-heavy environments
• Familiarity with tools like Airtable Notion Monday or similar

• 40% discount on all Fever events and experiences
• Work in a location in the heart of Mexico City
• Home office friendly
• Help shape the backstage of magical concert experiences
• Learn about event production internal workflows and scalable operations
• Room to grow and take on new challenges as the team evolves
• Great work environment with a young international team of talented people to work with!
  
  

We welcome people from all walks of lifeif this role excites you and youre motivated to learn and contribute we want to hear from you.

This role is located in Mexico City.

#LI-Fulltime #LI-Hybrid