Best Access Doors is a growing and fully-remote e-commerce company. We are a leading provider of in-stock and custom Access Doors Floor Hatches and Roof Hatches to contractors across North America for the last 15 Years. Through the use of innovative digital tools our products are delivered to our customers as quickly and efficiently as possible earning us a reputation for quality products and exceptional service. We operate several websites and our products are listed in all the top marketplaces supported by warehouses across the USA and Canada.
We pride ourselves on being a cohesive company that understands the value that each of our team members lends. Thus we believe that investing in our employees will promote innovation that creates opportunities for personal development and growth.
About You
The ideal fit is highly motivated to grow a life-long learner and passionate about developing meaningful relationships. We strive to give our customers the best experience consistently by providing education creative solutions and building lasting relationships.
You have a strong track record of driving results and closing sales
Youre highly organized and goal-oriented
You have a growth mindset and view challenges as learning opportunities not failures
You love getting to know new people and helping them provide better experiences for their members
You value strong teamwork and collaboration
Responsibilities
Working through the full sales cycle with each customer
Handle customer communications either written or verbally to include sales transactions general product information order modifications pricing availability shipping information return requests and issue resolutions.
You will be required to answer incoming calls and chats in a professional friendly and positive manner to assist with general questions place orders and update order statuses.
Update/enter new customer information into the contact database (CRM) and assign tasks
Creating and following up with sales quotes
Making outbound calls to maintain customer relationships and follow new leads
Multitasking to complete your daily tasks while connecting with customers via email live chat and telephone communications
Being able to prioritize duties as needed to meet deadlines
Be willing to consistently sharpen product knowledge skills of what we offer
Facilitates and prioritizes rush requests from the customer and internal staff
Update shipment tracking information through online stores and marketplaces
Verify order accuracy for new and existing transactions
Spot growth opportunities in our industry and provide feedback to management
Frequent tasks require teamwork but can work independently without supervision
Other office duties and special projects as required
Requirements
2 years of sales experience preferably within an eCommerce environment
A strong understanding of the sales cycle start to finish
Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems experience
Comfortable using web-based programs
Excellent attention to detail highly organized
Technology proficient (emphasis on MS Outlook and Excel)
Employs strong multitasking and time management skills and possess the ability to meet tight deadlines
A positive can-do attitude with an entrepreneurial flare
Strong ability to work under pressure and resolve customer issues and questions quickly
Strong interpersonal and relationship-building skills
Excellent oral and written communication skills
Benefits
100% Remote
High earning potential
Flexible work environment
$33000 USD (yearly) plus Commissions
At Best Access Doors we prioritize a fair and efficient hiring experience. To assist our team we utilize Zoho Recruits Zia AI to help evaluate candidate alignment with job requirements. While Zia is used as a supportive tool all final hiring decisions are made exclusively by our recruitment professionals. If you have any questions regarding our evaluation process please feel free to ask during the application process.
AtBest Access Doors we believe that great ideas come from diverse perspectives. Were committed to building an inclusive workplace where everyone feels valued respected and empowered to thrive no matter who you are or where you come from.
We celebrate diversity in all its forms thought experience background and perspective because we know it makes us stronger as a team and as a company.
As anequal opportunity employer were dedicated to providing accessibility and support throughout our hiring process. If you need any accommodation during recruitment please let us know. Well work with you to ensure you have what you need to succeed.
Best Access Doors is a growing and fully-remote e-commerce company. We are a leading provider of in-stock and custom Access Doors Floor Hatches and Roof Hatches to contractors across North America for the last 15 Years. Through the use of innovative digital tools our products are delivered to our cu...
Best Access Doors is a growing and fully-remote e-commerce company. We are a leading provider of in-stock and custom Access Doors Floor Hatches and Roof Hatches to contractors across North America for the last 15 Years. Through the use of innovative digital tools our products are delivered to our customers as quickly and efficiently as possible earning us a reputation for quality products and exceptional service. We operate several websites and our products are listed in all the top marketplaces supported by warehouses across the USA and Canada.
We pride ourselves on being a cohesive company that understands the value that each of our team members lends. Thus we believe that investing in our employees will promote innovation that creates opportunities for personal development and growth.
About You
The ideal fit is highly motivated to grow a life-long learner and passionate about developing meaningful relationships. We strive to give our customers the best experience consistently by providing education creative solutions and building lasting relationships.
You have a strong track record of driving results and closing sales
Youre highly organized and goal-oriented
You have a growth mindset and view challenges as learning opportunities not failures
You love getting to know new people and helping them provide better experiences for their members
You value strong teamwork and collaboration
Responsibilities
Working through the full sales cycle with each customer
Handle customer communications either written or verbally to include sales transactions general product information order modifications pricing availability shipping information return requests and issue resolutions.
You will be required to answer incoming calls and chats in a professional friendly and positive manner to assist with general questions place orders and update order statuses.
Update/enter new customer information into the contact database (CRM) and assign tasks
Creating and following up with sales quotes
Making outbound calls to maintain customer relationships and follow new leads
Multitasking to complete your daily tasks while connecting with customers via email live chat and telephone communications
Being able to prioritize duties as needed to meet deadlines
Be willing to consistently sharpen product knowledge skills of what we offer
Facilitates and prioritizes rush requests from the customer and internal staff
Update shipment tracking information through online stores and marketplaces
Verify order accuracy for new and existing transactions
Spot growth opportunities in our industry and provide feedback to management
Frequent tasks require teamwork but can work independently without supervision
Other office duties and special projects as required
Requirements
2 years of sales experience preferably within an eCommerce environment
A strong understanding of the sales cycle start to finish
Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems experience
Comfortable using web-based programs
Excellent attention to detail highly organized
Technology proficient (emphasis on MS Outlook and Excel)
Employs strong multitasking and time management skills and possess the ability to meet tight deadlines
A positive can-do attitude with an entrepreneurial flare
Strong ability to work under pressure and resolve customer issues and questions quickly
Strong interpersonal and relationship-building skills
Excellent oral and written communication skills
Benefits
100% Remote
High earning potential
Flexible work environment
$33000 USD (yearly) plus Commissions
At Best Access Doors we prioritize a fair and efficient hiring experience. To assist our team we utilize Zoho Recruits Zia AI to help evaluate candidate alignment with job requirements. While Zia is used as a supportive tool all final hiring decisions are made exclusively by our recruitment professionals. If you have any questions regarding our evaluation process please feel free to ask during the application process.
AtBest Access Doors we believe that great ideas come from diverse perspectives. Were committed to building an inclusive workplace where everyone feels valued respected and empowered to thrive no matter who you are or where you come from.
We celebrate diversity in all its forms thought experience background and perspective because we know it makes us stronger as a team and as a company.
As anequal opportunity employer were dedicated to providing accessibility and support throughout our hiring process. If you need any accommodation during recruitment please let us know. Well work with you to ensure you have what you need to succeed.
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