1805 Salesforce Administrator

Este es un puesto de trabajo remoto.

We are looking for a Salesforce Administrator Specialist with experience in Salesforce administration and Salesforce CPQ to join a fast-growing SaaS company. This role will be responsible for optimizing the Salesforce platform providing end-user support automating business processes and collaborating closely with Sales Marketing Service and Finance teams to improve overall business efficiency.

If you enjoy solving complex problems analyzing business processes and driving continuous improvements within the Salesforce ecosystem this is the opportunity for you.

Responsibilities

• Administer configure and maintain Salesforce Sales Cloud Service Cloud Knowledge and Experience Cloud (Communities).
  

• Provide daily end-user support troubleshoot system issues and deliver user training to maximize platform adoption.
  

• Gather and analyze business requirements translating them into effective Salesforce solutions.
  

• Configure automate and optimize business processes using Salesforce Flow.
  

• Manage and enhance Salesforce CPQ including products quotes contracts orders pricing rules and related configurations.
  

• Develop and maintain reports dashboards and KPIs to support business decision-making.
  

• Ensure data quality through data imports cleansing deduplication and ongoing maintenance.
  

• Document system configurations customizations and business processes.
  

• Collaborate with cross-functional teams to implement system enhancements and integrations with third-party applications.
  

• Stay current with Salesforce best practices new features and platform enhancements to drive continuous improvement.
  

Requisitos

Required Qualifications

• 2 years of hands-on experience administering Salesforce.
  

• At least 1 year of full-time experience working with Salesforce CPQ.
  

• Proven experience administering:
  

  • Salesforce Sales Cloud
    

  • Salesforce Service Cloud
    

  • Salesforce Experience Cloud (Communities)
    

• Experience configuring and optimizing automations using Salesforce Flow.
  

• Working knowledge of applications such as DocuSign and Conga.
  

• Experience gathering business requirements and performing functional analysis.
  

• Strong experience creating and managing Salesforce reports dashboards and data visualizations.
  

• Experience delivering end-user training and providing ongoing Salesforce support.
  

• Solid understanding of data management data cleansing and data integrity best practices.
  

• Excellent analytical troubleshooting and problem-solving skills.
  

• Proficiency with Microsoft Teams and Microsoft Excel.
  

• Advanced English proficiency (required).